Remove Bots Remove MFA Remove Mobile Banking
article thumbnail

TD Bank On How AI, MFA Are Changing Call Centers

PYMNTS

Fraud protection has never been taken lightly by call centers, but the need for stricter authentication is reaching new levels in the face of automated bot attacks and near-daily account takeover (ATO) attempts. Why AI, MFA Are Necessary Within Call Centers .

MFA 46
article thumbnail

Deep Dive: Why Leveraging Biometrics Can Ease FIs’ $4B ATO Problem

PYMNTS

A popular brute force method used to accomplish this is credential cracking , which involves fraudsters using bots to automatically plug potential usernames and passwords into login screens in the hopes of stumbling across the correct credentials.