AI Disaster Recovery MFA 
VISTA InfoSec
SEPTEMBER 25, 2024
Advanced Features: CCaaS solutions include powerful tools like artificial intelligence (AI), automation, and analytics that improve the overall efficiency of customer service operations. Authentication: Implement multi-factor authentication (MFA) to add an extra layer of security to your system.
VISTA InfoSec
OCTOBER 21, 2024
Advanced Features: CCaaS solutions include powerful tools like artificial intelligence (AI), automation, and analytics that improve the overall efficiency of customer service operations. Authentication: Implement multi-factor authentication (MFA) to add an extra layer of security to your system.
Global Fintech & Digital Assets
DECEMBER 11, 2023
Requirements related to business continuity and disaster recovery have also been included for the first time. Importantly, the Amendments also removed the use of text message as an approved form of MFA, noting that it is “widely considered to be a weaker from of MFA.”
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