Banks, Omnichannel And The New Commerce ‘Nirvana’
PYMNTS
APRIL 10, 2020
We have to cater to a true omnichannel experience, because consumers are demanding what’s convenient to them, not only what’s convenient to the bank,” said Samy. Done well, it can be a form of commerce nirvana. To get there, it’s important to focus on just what omnichannel is, said Samy. Mindset and Technology Shifts. As for the bad guys?
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