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This month’s Deep Dive examines the ways that bad actors try to exploit P2P payment app users via scams and accounttakeovers (ATOs). This exposes payers to a greater likelihood of getting swindled should these unknown parties turn out to be malicious. This problem puts many at risk of falling victim to scams.
Then, there are those who are really having fun with voice tech – like Alegeus , which taught its voice assistant Emma to tell wry jokes between explaining how consumers’ health plans work, and like Catalia Health’s Mabu, a physical bot that blinks and builds relationships with the patients it serves. What Needs to Happen Next.
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