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CommBank halves customer scam losses

Finextra

Australia's Commonwealth Bank says it has cut customer scam losses in half in FY24 through a combination of new anti-scam technologies, cross-industry collaborations and customer education.

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Singapore Reports S$6.7 Million in Losses from Rising Gov’t Impersonation Scams

Fintech News

The Singapore Police Force (SPF) and the Monetary Authority of Singapore (MAS) have issued a joint warning about a sharp increase in government impersonation scams. These scams involve fraudsters posing as bank officers, often from major banks like DBS, OCBC, UOB, or Standard Chartered, to deceive victims.

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Starling warns of rise in voice cloning scams

Finextra

Voice cloning scams – where fraudsters use AI technology to replicate the voice of a friend or family member – could be set to catch millions out, according to new research from Starling Bank.

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Authorized payment scams climb in US

Payments Dive

Such scams are expected to jump 50-plus percent to $3 billion by 2027, forcing financial institutions to address the rising threat, according to a new report.

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PSR Confirms Its Decision on APP Scams Reimbursement

Fintech Finance

Today, the PSR has confirmed the maximum reimbursement limit for victims of Authorised Push Payment (APP) scams starting from 7 October. The PSR’s requirements will provide world-leading protections to people who fall victim to scams – with over 99% of APP claims covered by the reimbursement cap.

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Three ways APP mandatory reimbursement can work for PSPs and victims of fraud and scams

The Payments Association

The UK’s increasing fraud and scam problem, focusing on new regulations mandating automatic reimbursement for APP fraud victims. The UK’s fraud and scams problem is not going away. That is why 7 October 2024 will be etched into the memories of many—a landmark moment for both organisations and people impacted by fraud and scams.

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Bank of Ireland warns businesses of new 'live chat' scam

Finextra

Bank of Ireland is warning businesses about a recent increase in ‘Live chat’ scams. Fraudsters are mainly targeting business banking customers with this scam, duping them into allowing remote access to their computers and bank accounts.

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