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CommBank halves customer scam losses

Finextra

Australia's Commonwealth Bank says it has cut customer scam losses in half in FY24 through a combination of new anti-scam technologies, cross-industry collaborations and customer education.

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Starling warns of rise in voice cloning scams

Finextra

Voice cloning scams – where fraudsters use AI technology to replicate the voice of a friend or family member – could be set to catch millions out, according to new research from Starling Bank.

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PSR Confirms Its Decision on APP Scams Reimbursement

Fintech Finance

Today, the PSR has confirmed the maximum reimbursement limit for victims of Authorised Push Payment (APP) scams starting from 7 October. The PSR’s requirements will provide world-leading protections to people who fall victim to scams – with over 99% of APP claims covered by the reimbursement cap.

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Authorized payment scams climb in US

Payments Dive

Such scams are expected to jump 50-plus percent to $3 billion by 2027, forcing financial institutions to address the rising threat, according to a new report.

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Meta teams up with UK banks to mitigate scams

The Paypers

US-based multinational technology corporation Meta has expanded its information-sharing partnership with banks across the UK to safeguard individuals against fraud and scams.

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Westpac battles impersonation scams with 'SafeCall'

Finextra

In a move to help stop bank impersonation scams, Westpac has teamed with telco Optus to introduce a new verified in-app calling capability.

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Fintech Australia backs government's scam prevention plan

Finextra

The industry group for Australia's startup sector, Fintech Australia, has given its support for the government's proposals to implement scam obligations for financial services firms.

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