Consumer - Payments Space

Real-time consumer payments need standards to rise

Payments Dive

APRIL 30, 2024

To make instant payments a reality for consumers, the payments industry must work together to develop a common framework for the transactions, top industry executives say.

Consumer

Consumer Instant Payments Payments Transactions

Consumer Duty examined: The gains and gaps

The Payments Association

APRIL 23, 2024

Initial assessments of the FCA's Consumer Duty show that while financial firms have made positive strides in improving practices for consumer outcomes, further improvements and deeper integrations are necessary. Read more

Consumer

Consumer Assessments Compliance Regulations

Fed banks analyze consumer use of card promos

Payments Dive

MARCH 20, 2024

New research from the Philadelphia and Boston Feds finds that consumers are cycling through low APR credit card offers.

Fed

Fed Consumer Credit Cards Research

Webinars

Turn Payments Into Personalization: Unlock the Value of Transaction Data

The Pragmatic Path to Composability: Creating Efficient Commerce Systems

MORE WEBINARS

Consumers see biometric benefits in fight against payment fraud

The Payments Association

APRIL 26, 2024

These are the key findings of Veriff’s Fraud Index 2024, a survey of 1,000 consumers from across the US and the EU that gathered diverse viewpoints across age groups, nationalities and gender. Read more

Consumer

Consumer Payments Security

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

In this session you’ll learn: The integral relationship between payment experience and customer satisfaction Proven methods for optimizing the checkout journey Leveraging payments data for personalized marketing and enhanced customer loyalty Gain invaluable insights into consumer behavior across online and offline channels through data 📅 June (..)

Payments

Enhancing consumer protection: FCA’s Consumer Duty survey findings

Neopay

FEBRUARY 29, 2024

Recently, the Financial Conduct Authority (FCA) released its Consumer Duty firm survey findings for Autumn 2023, shedding light on the progress made by firms in implementing the Consumer Duty. At Neopay, we recognise the importance of regulatory compliance and consumer protection.

Consumer Protection

Consumer Protection Consumer Compliance Assessments

CCCA could save merchants and consumers over $16B a year

Payments Next

MAY 2, 2024

With The post CCCA could save merchants and consumers over $16B a year first appeared on Payments NEXT. By Jeff Domansky, Managing Editor The Merchants Payments Coalition (MPC) has emphasized the urgent need for Congress to pass the Credit Card Competition Act (CCCA).

Consumer

Consumer Credit Cards Posting Payments

Consumer spending rose 4% in July: Fiserv

Payments Dive

AUGUST 16, 2023

The retail sector drove overall card spending growth, but average ticket sizes have dipped due to declining inflation, Fiserv said in its latest consumer spending report.

Consumer

Consumers use cash to forget, study shows

Payments Dive

MAY 30, 2023

New research suggests consumers’ payment method choice can depend on what they’re buying, especially if it’s a guilty-pleasure purchase.

Consumer

Consumer Research Payments

BNPL popularity rises among ‘financially fragile’ consumers

Payments Dive

FEBRUARY 15, 2024

About 60% of that group has used BNPL five or more times in the past year, compared to just over 20% of financially stable consumers, the New York Fed said.

BNPL

BNPL Consumer Fed

BNPL risks raise questions for Consumer Reports

Payments Dive

AUGUST 21, 2023

BNPL’s ubiquity and growing use for everyday purchases should grab regulators’ attention, said Consumer Reports’s senior policy counsel.

BNPL

BNPL Consumer Risk Regulations

EC and CFPB meet on consumer risks from AI and BNPL

Finextra

APRIL 14, 2024

US and European officials have begun an "informal dialogue" on consumer financial protection issues, focusing on the rise of Big Tech in payments; the use of AI in lending; and the emergence of buy now, pay later.

AI

AI CFPB Consumer BNPL

Klarna Expands Global Partnership with Expedia Group, Offering Flexible Payments to US Consumers

Fintech Finance

APRIL 22, 2024

By enabling US consumers to Pay Now or Pay Later with Klarna, we are not only making travel more financially accessible, but also enhancing the booking experience with our seamless payment process. With 37 million Klarna consumers in the US, Expedia Group is the latest partner to join the company’s growing travel network.

Consumer

Consumer Payments Payment Networks Global Payments

Consumer group pushes for stricter EWA protections

Payments Dive

OCTOBER 16, 2023

In a recent web post, the National Consumer Law Center issued a number of policy recommendations for states seeking to regulate earned wage access companies.

Consumer

Consumer Laws Regulations Posting

US businesses and consumers increasingly adopting faster payments

Finextra

MAY 8, 2024

businesses and consumers are rapidly adopting digital, faster and instant payment services, according to studies released today by Federal Reserve Financial Services.

Faster Payments

Faster Payments Federal Reserve Consumer Instant Payments

Model Office rolls out new Consumer Duty Board Report

Finextra

MAY 16, 2024

The requirement for adviser firms to deliver their first annual Consumer Duty Board report is shortly upon us and award-winning AI RegTech platform Model Office has now launched a new Consumer Duty focused board report that aggregates relevant regulatory data and its action tracker dashboards to provide actions, alters and sign off templates for firms (..)

Consumer

Consumer AI Process

Visa, Mastercard, Amex results buoyed by consumer spending

Payments Dive

JANUARY 27, 2023

The card companies said that consumer demand, including for travel, remained healthy in the fourth quarter of 2022, though growth moderated.

Consumer

Consumer Visa

Consumer Duty: Ensuring Consumer Welfare Is a Priority in Insurance as Consumers Feel Undervalued

The Fintech Times

DECEMBER 15, 2023

the consumer advisor. s monthly Consumer Insight Tracker found that trust in the insurance industry has dropped to a confidence score of -24. Since it started being tracked in August 2020, the industry has never seen 44 per cent of consumers say they do not trust insurance companies. Rocio Concha , Which?

Consumer

Consumer Void SWIFT Advisors

Q2 launches Engage suite of consumer banking tech

Finextra

MAY 15, 2024

NYSE:QTWO), a leading provider of digital transformation solutions for financial services, today announced the launch of Q2 Engage, a suite of consumer banking solutions designed to help financial institutions acquire and build life-long relationships with account holders. Q2 Holdings, Inc.

Consumer

Consumer Acquirers Accounts

Cross-border payment headaches burden consumers: Mastercard report

Payments Dive

NOVEMBER 7, 2023

As international groups examine cross-border payment challenges, consumers and small businesses are worried about the costs and risks associated with sending money or receiving funds internationally.

Cross-Border Payments

Cross-Border Payments Cross-Border Consumer Visa

Experian Launches Cashflow Attributes to Help Underserved Consumers Access Credit

Finovate

MAY 10, 2024

Experian launched Cashflow Attributes, a tool to offer lenders more data about underserved consumers. Cashflow Attributes offers lenders visibility into more than 900 consumer attributes that reflect consumers’ cashflow and affordability. Experian expects the new solution will help some of the 106 million U.S.

Underserved

Underserved Consumer Identity Theft Underwriting

How 3D Secure Works to Protect Consumers and Merchants

Basis Theory

DECEMBER 6, 2023

3D Secure ( 3DS ) is an extra layer of protection for consumers when paying by credit card online. The “3D” stands for “3 domains”, because this extra step involves adding a third participant in the process: to the merchant bank and the acquiring bank is added an intermediary layer.

Consumer

Consumer Security Credit Cards Participant

Revolut releases Financial Crime and Consumer Security Report

Finextra

APRIL 17, 2024

Revolut, the global financial app with more than 40 million customers worldwide, has today announced the release of its first Financial Crime and Consumer Security Report, containing exclusive scam and fraud insights.

Financial Crimes

Financial Crimes Crime Security Consumer

Visa warns consumers about holiday fraud

Payments Dive

NOVEMBER 17, 2023

Better spelling on fake merchant sites and more advanced card skimmers are among the latest schemes that will be deployed by fraudsters during the year-end holiday shopping season.

Consumer

72% of Consumers Worry About Becoming a Victim of Fraud Due to Deepfakes, Jumio Finds

The Fintech Times

MAY 17, 2024

In fact, as much as 72 per cent of consumers worry on a day-to-day basis about being fooled by a deepfake into handing over sensitive information or money. Jumio surveyed over 8,000 adult consumers, split evenly across the United Kingdom, United States, Singapore and Mexico.

Deepfake

Deepfake Identity Theft Consumer Verification

Salt gets FCA approval to provide consumer lending services

Finextra

MAY 17, 2024

Salt is proud to announce that it has received regulatory approval from the Financial Conduct Authority (FCA) to provide consumer lending services.

Consumer

Consumer Authorization

One-in-three consumers falling victim to APP fraud - Visa

Finextra

JANUARY 31, 2024

Soaring levels of authorised push payments fraud in the UK are turning consumers off digital banking, according to research conducted by Visa

Consumer

Consumer Research Payments

Biometrics are UK Consumers’ Favourite Security Measure as Desire For Fraud Protection Increases

The Fintech Times

FEBRUARY 21, 2024

In fact, nearly three in four consumers (73 per cent) rank good fraud protection as a top three consideration when opening a new account according to FICO research. It reveals at what point consumers decide to stop their onboarding process due to complicated measures. Consumers expect the application process to be fast.

Consumer

Consumer Security Identity Theft Account Takeovers

Regulatory Challenges in Fintech: Balancing Innovation and Consumer Protection

Fintech Review

FEBRUARY 13, 2024

However, this rapid growth brings significant regulatory challenges, primarily in balancing the need for innovation with the imperative of consumer protection. Consumer protection is not just a regulatory requirement : it is a fundamental right that must be safeguarded amidst advancing technology.

Consumer Protection

Consumer Protection Innovation FinTech Consumer

Fintech startup Mercury, which is under regulatory scrutiny, expands into consumer banking

TechCrunch Fintech

APRIL 17, 2024

Business banking startup Mercury, founded in 2020, is now launching a consumer banking product. Mercury today serves more than 100,000 businesses, many of which are startups, via its B2B practice. All rights reserved.

Consumer

Consumer FinTech B2B Product

Consumers tap BNPL for larger purchases

Payments Dive

SEPTEMBER 30, 2022

buy now-pay later use has climbed since last year, also points to consumers acquiring more credit cards. Marqeta's report, which showed U.S.

BNPL

BNPL Consumer Credit Cards Acquirers

LIVE@ IFGS: Gen Z taking the wheel: What’s driving the next generation of consumers?

Finextra

APRIL 16, 2024

Speaking at the Innovate Finance Global Summit 2024, Emma Kisby, Cogo CEO, EMEA, talks about Gen Z taking the wheel and asks what’s driving the next generation of consumers.

Consumer

Consumer Finance Innovation FinTech

Wealthy BNPL consumers give Affirm a boost

Payments Dive

MARCH 16, 2022

"The demand for our service is going up because consumers are trying to ration their money,” Affirm CEO Max Levchin told CNBC. A new survey from one equity analyst suggests installment financing from the buy now-pay later company Affirm has appeal for rich and poor alike.

BNPL

BNPL Consumer Finance

How 3DS Affects Merchants and Consumers in the Americas

Basis Theory

DECEMBER 12, 2023

It delivers real benefits to consumers (whose credit cards become harder to use fraudulently) and for merchants (whose exposure to chargeback fraud can drop like a rock).

Identity Theft

Identity Theft Consumer Credit Cards Acquirers

Affluent consumers may drive $257B in spending

Payments Dive

MAY 17, 2022

consumers are eager to open their wallets again, especially for travel, though there is one possible caveat, predicts Visa's chief economist. The wealthiest U.S.

Consumer

More Than Half the Fintech Industry Seeing Growth from Strong Consumer Demand

Fintech News

FEBRUARY 26, 2024

This period of upheaval has catalysed a significant transformation within the sector, with fintech firms adapting to and capitalising on the changing landscape of consumer demands and regulatory environments. The post More Than Half the Fintech Industry Seeing Growth from Strong Consumer Demand appeared first on Fintech Singapore.

FinTech

FinTech Consumer Financial Inclusion On-Demand

CFPB focuses on BNPL consumer disputes

Payments Dive

APRIL 19, 2023

A Consumer Financial Protection Bureau official pointed to how buy now, pay later providers handle consumer disputes as a major area of concern for the agency.

Disputes

Disputes CFPB BNPL Consumer

Cash-strapped consumers turn to BNPL: Fed survey

Payments Dive

FEBRUARY 23, 2024

Consumers facing financial hardships turned to buy now, pay later services more last year than stable consumers, according to survey results from the Philadelphia Federal Reserve Bank.

Federal Reserve

Federal Reserve Fed Consumer BNPL

Thriving futures: The consumer benefits to Bank & Fintech partnerships

Finextra

APRIL 19, 2024

We discuss payments infrastructure, the value of partnering with fintechs, and explore LVH’s future priorities aimed at enhancing infrastructure and broadening services to cater to consumer needs.

FinTech

FinTech Consumer Payments

How fintechs can supercharge sustainability and gain consumer trust

The Payments Association

DECEMBER 7, 2023

But businesses can no longer ignore the voices of consumers worldwide who are demanding immediate and impactful climate actions – and this is where fintechs have a vital role to play. It’s not easy being green, especially when environmental, social and governance (ESG) obligations are mounting amid an uncertain economic picture. Read more

Consumer

Consumer FinTech Governance Government

Tokopedia Taps Igloo to Offer Insurance Products for Consumers and MSMEs

Fintech News

APRIL 4, 2024

Insurtech company Igloo has partnered with Tokopedia , Indonesia’s online marketplace, to extend the availability of insurance products to a wide audience across the country, targeting both individual consumers and over 14 million micro, small, and medium-sized enterprises (MSMEs).

Product

Product Consumer Financial Literacy Settlement

Consumers International partners with Mastercard to accelerate equitable global consumer protection in the digital economy

Fintech Finance

DECEMBER 18, 2023

The project seeks to establish a new community of stakeholders, including digital financial service providers, regulatory bodies, consumer advocates, and technology companies, to address the increasing complexity of the digital finance ecosystem. They no longer work to inform, protect, and empower consumers effectively.

Consumer Protection

Consumer Protection Visa Consumer Economy

Indian central bank tightening consumer loans curb to impact startups

TechCrunch Fintech

NOVEMBER 16, 2023

India’s central bank has enforced several measures to cool down high growth in consumer credit in a move that will impact consumer spending and many startups in the South Asian market, industry executives said.

Central Bank

Central Bank Consumer Non-Bank Credit Cards

Payment decline trends in consumer subscriptions: Strategies to retain customers

Payments Next

DECEMBER 8, 2023

We have The post Payment decline trends in consumer subscriptions: Strategies to retain customers first appeared on Payments NEXT. By Brian Geier, VP of Business Intelligence, Recurly Insights drive business decision-making, and Recurly has a unique subscription industry perspective.

Consumer

Consumer Payments Posting Research

Real-time consumer payments need standards to rise

Consumer Duty examined: The gains and gaps

Fed banks analyze consumer use of card promos

Webinars

Consumers see biometric benefits in fight against payment fraud

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Enhancing consumer protection: FCA’s Consumer Duty survey findings

CCCA could save merchants and consumers over $16B a year

Consumer spending rose 4% in July: Fiserv

Consumers use cash to forget, study shows

BNPL popularity rises among ‘financially fragile’ consumers

BNPL risks raise questions for Consumer Reports

EC and CFPB meet on consumer risks from AI and BNPL

Klarna Expands Global Partnership with Expedia Group, Offering Flexible Payments to US Consumers

Consumer group pushes for stricter EWA protections

US businesses and consumers increasingly adopting faster payments

Model Office rolls out new Consumer Duty Board Report

Visa, Mastercard, Amex results buoyed by consumer spending

Consumer Duty: Ensuring Consumer Welfare Is a Priority in Insurance as Consumers Feel Undervalued

Q2 launches Engage suite of consumer banking tech

Cross-border payment headaches burden consumers: Mastercard report

Experian Launches Cashflow Attributes to Help Underserved Consumers Access Credit

How 3D Secure Works to Protect Consumers and Merchants

Revolut releases Financial Crime and Consumer Security Report

Visa warns consumers about holiday fraud

72% of Consumers Worry About Becoming a Victim of Fraud Due to Deepfakes, Jumio Finds

Salt gets FCA approval to provide consumer lending services

One-in-three consumers falling victim to APP fraud - Visa

Biometrics are UK Consumers’ Favourite Security Measure as Desire For Fraud Protection Increases

Regulatory Challenges in Fintech: Balancing Innovation and Consumer Protection

Fintech startup Mercury, which is under regulatory scrutiny, expands into consumer banking

Consumers tap BNPL for larger purchases

LIVE@ IFGS: Gen Z taking the wheel: What’s driving the next generation of consumers?

Wealthy BNPL consumers give Affirm a boost

How 3DS Affects Merchants and Consumers in the Americas

Affluent consumers may drive $257B in spending

More Than Half the Fintech Industry Seeing Growth from Strong Consumer Demand

CFPB focuses on BNPL consumer disputes

Cash-strapped consumers turn to BNPL: Fed survey

Thriving futures: The consumer benefits to Bank & Fintech partnerships

How fintechs can supercharge sustainability and gain consumer trust

Tokopedia Taps Igloo to Offer Insurance Products for Consumers and MSMEs

Consumers International partners with Mastercard to accelerate equitable global consumer protection in the digital economy

Indian central bank tightening consumer loans curb to impact startups

Payment decline trends in consumer subscriptions: Strategies to retain customers

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