Wells Fargo says US investigating Zelle complaint handling
Finextra
MAY 5, 2024
Wells Fargo has joined JP Morgan in revealing that US authorities are investigating the handling of complaints about P2P payments service Zelle.
Zelle Related Topics 
Bank CEOs defend Zelle in Senate hearing
Payments Dive
SEPTEMBER 23, 2022
Elizabeth Warren called the peer-to-peer payments network “unsafe,” claiming Zelle users were defrauded out of $500 million last year.
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Zelle becomes LAFC Golden Boot Club partner
Finextra
MAY 9, 2024
Los Angeles Football Club (LAFC) today announced Zelle as a Golden Boot Club corporate partner and the official peer-to-peer payment provider of LAFC.
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Warren probes Zelle scam policy
Payments Dive
FEBRUARY 21, 2024
Three senators, including Elizabeth Warren, asked Zelle owner Early Warning Services to provide detailed information about its fraud reimbursement policy.
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Dime Makes Zelle Available for Business Customers
The Nilson Report
APRIL 17, 2024
The post Dime Makes Zelle Available for Business Customers appeared first on Nilson Report.
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Dime Makes Zelle Available for Business Customers
The Nilson Report
APRIL 12, 2024
The post Dime Makes Zelle Available for Business Customers appeared first on Nilson Report.
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Venmo, Zelle and Cash App leave users vulnerable to fraud - Manhattan DA
Finextra
JANUARY 25, 2024
Manhattan's district attorney has written to the firms behind Venmo, Zelle and the Cash App, calling on them to up their security measures in the face of growing fraud.
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Banks aren't likely to undercut cards with Zelle
Payments Dive
APRIL 7, 2022
The banks earn billions of dollars from credit and debit card interchange fees so why would they want Zelle stepping in to connect consumers directly to bank accounts? "Banks would never want to jeopardize interchange revenue," said one analyst.
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What Does Zelle Impersonation Scam Reimbursement Really Mean?
BioCatch
NOVEMBER 21, 2023
In mid-November, five news stories came out on the ‘new’ Zelle impostor scam reimbursement policy. EWS owns Zelle. Although this policy had taken effect in June of this year, why did it take until November to report on it? And EWS itself is owned by seven major U.S.
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Zelle Transaction Volume Up 28% to $806 billion
The Nilson Report
MARCH 5, 2024
The post Zelle Transaction Volume Up 28% to $806 billion appeared first on Nilson Report.
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Banks discuss refund rule for customers defrauded on Zelle: report
Payments Dive
NOVEMBER 28, 2022
Under measures being discussed, banks would share liability inside Zelle’s system and guarantee to reimburse one another, sources told The Wall Street Journal.
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Warren roasts Wells Fargo’s ‘severely bad performance’ on Zelle fraud
Payments Dive
OCTOBER 14, 2022
Four of the seven banks that own Zelle reported data to the senator, but she focused her attention on Wells CEO Charlie Scharf in a letter Thursday.
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Banks aren't doing enough to address Zelle fraud, senators say
Payments Dive
JULY 11, 2022
Months after writing the CEO of Zelle’s parent company, Sens. Bob Menendez and Elizabeth Warren — with six other lawmakers signing on — are seeking information from seven banks with ownership stakes in the platform.
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The ‘Zelle Fraud’ Scam: What it Is and How to Avoid it
Finextra
DECEMBER 23, 2023
Zelle is one of the most famous platforms to quickly send money to loved ones, friends, and family.
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Zelle Sees P2P Payments Surge On Heels Of COVID-19
PYMNTS
NOVEMBER 2, 2020
Digital payments network Zelle surpassed the one-billion transaction mark over the past year, with the coronavirus crisis leading to a boost in demand, according to a press release. based Zelle processed 323 million transactions worth $84 billion. In the third quarter alone, the Scottsdale, Ariz.-based
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Citizens makes Zelle available for small business customers
The Paypers
FEBRUARY 2, 2023
US-based Citizens Financial Group has made the Zelle service available for small business customers through its mobile banking app.
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How the pandemic is propelling Zelle
Payments Source
JULY 29, 2020
The pandemic’s physical distancing requirements appear to have accelerated transaction volume and overall use of Zelle, the P2P app operated by the bank-owned Early Warning Services LLC.
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Zelle no! Credit unions balk at joining bank-run P2P network
Payments Source
SEPTEMBER 24, 2018
Zelle doesn't require a bank or credit union to participate in its network to allow it to receive funds; so even Zelle holdouts will see some activity on their accounts. This allows credit unions to compare members' demand to usage, and to determine whether signing up with Zelle is worth the tradeoffs.
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Zelle operator Early Warning hires new CEO
Payments Source
MAY 30, 2019
Albert Ko, who had been the chief transformation officer of Intuit, says he will work to improve Zelle's interface to make it more appealing to consumers.
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Today In Digital-First Banking: Zelle Exceeds 1B P2P Payments; China’s Digital Yuan Tests Process 4M+ Transactions
PYMNTS
NOVEMBER 3, 2020
In today’s top news in digital-first banking, digital payments network Zelle crossed over the one-billion transaction mark, while China’s tests of a digital yuan have processed over four million transactions. Zelle Says P2P Payments Top One Billion Transactions.
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Zelle Distributes $133B In Consumer, SMB Payments
PYMNTS
JULY 29, 2020
Early Warning Services , an Arizona FinTech company, announced Wednesday it distributed $133 billion through its Zelle digital payments network for the first half of the year, according to a press release. Small- to medium-sized businesses (SMBs) have also begun using Zelle to accept payments from customers. billion using Zelle.
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FedNow aims to avoid Zelle-type fraud
Payments Dive
FEBRUARY 23, 2023
As the Federal Reserve prepares for a mid-year launch of its instant payments system, FedNow, it’s zeroing in on anti-fraud tools to protect users.
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Zelle quarterly volume reaches $44B, as average transaction size falls
Payments Source
JULY 26, 2019
Early Warning's Zelle P2P network processed $44 billion in payment volume over 171 million transactions during the second quarter of 2019, a growth of 56% in volume and 71% in transactions year-over-year.
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US Bank Debuts Free Zelle eCards For Users Sending Money
PYMNTS
DECEMBER 10, 2020
The eCards can be sent alongside payments made as gifts via Zelle in the bank's mobile app. Zelle is used to complete fast transactions in which funds are typically made available within minutes in the recipient's bank account. Recently, Zelle surpassed one billion payments in 12 months.
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Zelle: The Role Of AI In Stopping COVID-Related P2P Payment Scams
PYMNTS
OCTOBER 16, 2020
Fighting these threats requires an equally wide range of defenses, says Jamie Armistead, Zelle vice president. Peer-to-peer (P2P) payment apps like CashApp , PayPal , Venmo and Zelle are especially popular targets for financial crime, with fraud attacks against these apps increasing by 733 percent since 2016.
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89 BofA's Zelle numbers don't add up — but they do make sense
Payments Source
JANUARY 27, 2019
Zelle has been good for Bank of America’s P2P traffic, with the bank reporting eye-popping numbers every quarter. But the bank and the Zelle network have different ways of counting their volumes.
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Zelle transaction volume jumps
Payments Dive
SEPTEMBER 1, 2023
Second-quarter transaction volume at the bank-owned peer-to-peer payments app rose 10% over the first quarter, parent Early Warning Services said.
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Checkbook integrates Zelle to extend payment options
The Paypers
JULY 28, 2023
Checkbook, the payments platform, now offers an additional payout option following its integration with Zelle, a digital payments network.
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Zelle founder to helm Ripple rival Interstellar
Payments Source
SEPTEMBER 12, 2019
The creator of Zelle precursor clearXchange is heading a company building a blockchain-based international payment technology for banks.
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Zelle Processes $35B In Q4 Payment Volume
PYMNTS
JANUARY 24, 2019
Zelle, traditional banks’ answer to Venmo and Paypal, continues to grow in usage, not only with customers but with banking institutions as well, according to reports. Zelle’s operator, Early Warning Services, reported a Q4 payment volume of $35 billion, which is up 12 percent from Q3 and 61 percent from a year before.
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Millennials propel Zelle at BofA
Payments Source
AUGUST 21, 2019
Bank of America’s P2P transaction volume via Zelle is surging, with millennials driving the bulk of its usage.
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How Zelle Protects Users Against Scams And Frauds With AI, Analytics
PYMNTS
OCTOBER 19, 2020
It is no wonder that payment apps like CashApp , Venmo and Zelle are used by more than 70 percent of Americans. Meeting this fraud threat will require in-depth knowledge of fraudsters’ techniques and advanced technology and customer vigilance, according to Jamie Armistead , vice president and business line leader for banking app Zelle. “We
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Zelle Distributes $133B In Consumer, SMB Payments In First Half Of Year
PYMNTS
JULY 29, 2020
Early Warning Services , an Arizona FinTech company, announced Wednesday it distributed $133 billion through its Zelle digital payments network for the first half of the year, according to a press release. Small- to medium-sized businesses (SMBs) have also begun using Zelle to accept payments from customers. billion using Zelle.
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Zelle, Fiserv partner for real-time P2P payments
The Paypers
OCTOBER 27, 2021
Early Warning Services , the network operator behind Zelle , and Fiserv , have partnered with financial institutions to empower minority and underserved communities to access real-time payments through Zelle, according to Crowdfund Insider.
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48 Payment Network Zelle Processed $39B During Q1
PYMNTS
APRIL 24, 2019
Digital payment company Zelle sent $39 billion through its network on 147 million transactions during the first quarter of this year, the company said in a news release. This past quarter Zelle achieved several milestones toward our goal of nationwide ubiquity,” said Lou Anne Alexander, group president of payments solutions at Early Warning.
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How Zelle plans to rebuild consumer trust
Payments Source
MAY 7, 2018
Regardless of which bank a consumer uses, the Zelle interface should look more or less the same. This is the part of the customer experience Zelle controls and sells to consumers, making it the best way to deliver its security message.
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Zelle's volume surges, but there's a catch
Payments Source
JANUARY 24, 2019
The bank-led P2P network Zelle saw its strongest quarterly growth during the fourth quarter of 2018, as payment volume rose nearly 60 percent to $119 billion for the year. But a significant amount of this volume comes from just one bank.
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68 How The Clearing House is paving Zelle's path to the point of sale
Payments Source
SEPTEMBER 24, 2019
The Clearing House is working to add its Real-Time Payments (RTP) network as a third payment rail for Early Warning Services’ Zelle P2P payments service and to enable Zelle bill pay and possibly point of sale transactions.
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Zelle counters scam talk with growth rates
Payments Dive
SEPTEMBER 13, 2022
The instant payments brand is highlighting a double-digit growth rate for its peer-to-peer payments tool and downplaying scams on its system.
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Warren urges CFPB crackdown on Zelle fraud
Payments Dive
OCTOBER 31, 2022
Elizabeth Warren told the Consumer Financial Protection Bureau that it should amend Regulation E of the Electronic Fund Transfer Act “to increase consumer protection.”
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131 Zelle breaks through to non-millennials: Half of new P2P users over 45
Payments Source
MARCH 4, 2019
The bank-run Zelle P2P network was designed without the social media-esque touches that made Venmo a hit among millennials. And as one might expect, half of all new P2P users are 45 and older.
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