Deep Dive: Why Friendly Fraud Is Anything But Friendly
PYMNTS
OCTOBER 29, 2019
Friendly fraud accounts for anywhere between 60 percent to 80 percent of merchant chargebacks, according to recent research. Card Verification Value (CVV2) codes cannot be stored on restaurants’ systems and are therefore far less likely to fall into the wrong hands. Mobile ordering led to the rise of friendly fraud.
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