Finovate

DECEMBER 18, 2023

Digital conversations platform Eltropy announced a partnership with Magnifi Financial. Digital conversations platform Eltropy and Magnifi Financial are working together to launch Generative AI solutions to enhance employee training and improve the customer/member experience.

Digital Conversion 59

Digital Conversion Credit Union AI Community Banks 59

PYMNTS

APRIL 10, 2018

According to the latest edition of the PYMNTS Digital Banking Tracker, when it comes to some tasks, consumers are clearly comfortable with leaving the physical world behind and making the digital conversion. Which isn’t to say that their consumers don’t want a human being to interact with.

Mobile Banking 40

Mobile Banking Consumer Online and Mobile Banking Credit Union 40

Bank Automation

JANUARY 3, 2025

Credit union TruStone Financial is using an automated chatbot from digital conversation platform developer Eltropy to reduce call center volume. Up to 1,000 messages were from members on Monday […] The post Eltropy chatbot reduces credit unions call volume by 20% appeared first on Bank Automation News.

Volume 98

Volume Credit Union Digital Conversion Automation 98