Finovate

DECEMBER 18, 2023

Digital conversations platform Eltropy announced a partnership with Magnifi Financial. Digital conversations platform Eltropy and Magnifi Financial are working together to launch Generative AI solutions to enhance employee training and improve the customer/member experience.

Digital Conversion 59

Digital Conversion Credit Union AI Community Banks 59

Payments Source

JUNE 19, 2017

Automated messaging platform SnatchBot will allow payments inside chatbots by linking to merchant PayPal accounts, making it easier to pair transactions with digital conversations.

PayPal 64

PayPal Digital Conversion Automation Transactions 64

PYMNTS

DECEMBER 3, 2018

Restaurant365 is launching a fully integrated accounts payable (AP) automation solution to streamline restaurant invoice capture, approvals and payment processing. “We are proud to unveil the best AP automation solution built specifically for restaurants,” said John Moody, co-founder of Restaurant365, in a press release.

ACH 58

ACH Automation Checks Digital Conversion 58

FICO

JUNE 19, 2023

The conversations that are left over and can't be automated are much more intense — these are the conversations that used to be escalated to team leaders. What Are the Weaknesses of Automated Processes? A weakness in automation is when you run the whole thing as just an IT project. How do I find my way back?

Automation 52

Automation Legal Framework Legal Consulting 52

PYMNTS

MAY 4, 2016

If you look at what Urban FT is doing — that is, merging traditional banking and ASF functionality and then wrapping it with a social layer that drives a digital conversation with the customer — it’s second-generation mobile banking.

Checks 41

Checks Mobile Payments Mobile Banking Check 21 41

PYMNTS

APRIL 10, 2018

According to the latest edition of the PYMNTS Digital Banking Tracker, when it comes to some tasks, consumers are clearly comfortable with leaving the physical world behind and making the digital conversion. Which isn’t to say that their consumers don’t want a human being to interact with.

Mobile Banking 40

Mobile Banking Consumer Online and Mobile Banking Credit Union 40

Bank Automation

JANUARY 3, 2025

Credit union TruStone Financial is using an automated chatbot from digital conversation platform developer Eltropy to reduce call center volume. based TruStone integrated Eltropys chatbot in July, when the $5 billion credit unions staff handled a weekly average of 5,500 conversations with members seeking assistance.

Volume 98

Volume Credit Union Digital Conversion Automation 98