Business Day Cost Structure End User 
PYMNTS
OCTOBER 13, 2020
Noted HSBC’s Halpin: There are new pressures on banks’ corporate customers ability to maintain and manage their business — day-to-day operations, yes, but business risk too, all while capitalizing on growth opportunities. The end user experience is critical, too, he said, and must be seamless.
The Payments Association
APRIL 14, 2025
These increases have drawn criticism from UK merchants and consumer advocacy groups, who argue that the higher fees are unjustified and ultimately passed on to end users. In response, the PSR has proposed reintroducing caps on these fees to restore competitive balance, support UK businesses, and protect consumers.
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