Deep Dive: Why Friendly Fraud Is Anything But Friendly
PYMNTS
OCTOBER 29, 2019
Friendly fraud’s rise corresponds to mobile order-ahead systems’ increased use. Card Verification Value (CVV2) codes cannot be stored on restaurants’ systems and are therefore far less likely to fall into the wrong hands. Restaurants are more vulnerable than other merchants, however, as they lack a remedy to recoup losses.
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