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MoneyGram settles NY AG lawsuit

Payments Dive

Dive Insight: New York and the CFPB sued MoneyGram over alleged violations of the Remittance Transfer Rule, which the federal agency implemented in October 2013 for remittance transfers. The rule requires money transmitters to investigate consumer complaints about errors and determine within 90 days whether an error has occurred.

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Digital Debt Collection Trends in 2023 - From Culture to Strategies

FICO

Omnichannel communications is the goal for digital collections, but the industry is far from the standard adoption. In part this is due to banks’ interpretation of data protection rules. As Sven Krüssel noted, regulation is the big issue here because the banks are still unsure of what the rules allow. How do I find my way back?