How is the Pandemic Driving Digital Transformation in Account Opening?
FICO
AUGUST 23, 2021
For example, credit cards (71%), cell phone billing (64%) and personal financial accounts like checking and deposits (62%) were the top accounts that customers were prepared to open digitally. Conversely, hesitancy was present in opening mortgages (24%), personal loans (24%), or “buy now, pay later” accounts (23%) digitally.
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