article thumbnail

What is a Payment Service Provider (PSP) and How Do They Work?

Stax

Customer support You will need timely support to address payment processing issues when they inevitably occur. You should opt for a provider that offers 24/7 customer support services, including live chat, phone support, and detailed online documentation.

article thumbnail

Credit Card Processing for Small Business: Everything You Need to Know

Stax

This is why it’s so important to go for a payment services provider (PSP) that offers robust credit card fraud prevention services to protect you from fraudulent chargebacks and help you better generate evidence to protect your business during chargeback disputes.