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Biometric Security Crucial for Fraud Protection and CX

FICO

Our survey data shows, that even a little too much friction in the process, especially relating to identity checks, dissuades many customers from completing an originations process. However, this aversion to badly thought-out identity checks extends to use of existing accounts. Download the white paper on this survey.

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Top 5 Surprises from FICO’s Fraud and Digital Banking Survey

FICO

million identity theft reports filed in 2021, many of which relate back to banks and lenders. But it may also require education on how to use the technology and why it helps prevent, rather than promote, identity theft. Combatting First-Party and Synthetic Identity Fraud : Five best practices you need now.

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Application Fraud – Does Canada Need a New Approach?

FICO

Application fraud detection may do more to protect the organization and the victims of identity theft, than the individual customer; however, most see fraud protection as a vital component of the trusted relationship they have with their banking providers. .

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