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“Notably, while other types of APP scams are declining, romancescams are on the rise, indicating a pressing need for increased efforts to combat these crimes. CRM members reimbursed 68 per cent of fraud value back to consumers in 2023. Rocio Concha, director of policy and advocacy at Which?
Purchase scams accounted for 67 per cent of the total number of APP cases. Romancescams However, this type of scam isn’t the only cause for concern. Fraudsters abusing romancescams also utilise APP, tricking victims into believing they are in a relationship before stealing their money.
A cross-party Treasury Select Committee has called on the UK government to do more to ensure that the victims of authorised push payment scams are reimbursed. Despite preventative measures such as Confirmation of Payee (COP), stories of distraught victims losing large sums to clever scammers have not gone away.
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