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New Report: How Behavioral Analytics Help FIs Block Fraud At The ITM

PYMNTS

Digital banking is reaching unprecedented levels of popularity amid the pandemic, with 89 percent of American bank customers using mobile banking apps to manage their savings and checking accounts. billion by 2024.

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How To Keep Fraudsters From Scamming Banks Across Every Nook And Channel

PYMNTS

More consumers are turning to the omnichannel offerings of banks and credit unions (CUs) as they follow stay-at-home mandates, and cybercriminals are eager to launch attacks that make use of these channels. Fraudsters seek to fly under the radar by stealing information through one channel that they then use to execute ATOs or other attacks.

Scams 98
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Study Shows Alarming Rise in Smartphone Identity Theft Among UK Consumers

The Fintech Times

Its research reveals that 78 per cent use their smartphones for mobile banking, 85 per cent for accessing email, 71 per cent for managing social media and 51 per cent. Despite company efforts, lax PIN hygiene and open apps on stolen devices pose serious threats, including account takeover and ransomware attacks.

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PSCU CEO: The Quiet Power Of Credit Unions’ 100M-Member Network

PYMNTS

The challenge, Fagan noted, is keeping up that high level of consumer satisfaction in the digital age, as consumers now expect a certain level of service when it comes to mobile banking, payments, and loyalty or security. The expectations are high, he said, and the margins for error are slim.

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Top 5 Fraud Manager Considerations During COVID-19

FICO

Blocked cards and frozen funds that are under investigation are a major headache to consumers and nimble organizations will be doing all they can to minimize these and to look at how they might make their policies more flexible. This will result in more cases of account takeover during this time and for months ahead.