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Cardholders dispute a transaction with their bank, resulting in a reversal of funds. Merchants should implement robust fraud detection tools, such as addressverificationsystems (AVS) and card verification value (CVV) checks. Last year, the payment business suffered an estimated 238 million chargebacks.
Whenever a customer disputes a transaction and funds need to be returned to the issuing bank, there is usually a cost per chargeback that is passed onto the merchant by the acquiring bank or merchant services provider. Although this is an extra cost, it’s significantly easier than trying to keep track of fees on your own. Chargeback fees.
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