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AI Becomes the Banker: 21 Case Studies Transforming Digital Banking CX

Finextra

Within this article, we analyze how AI’s adoption in 2024 impacted key areas of digital CX, highlighting global trends as well as specific insights from major markets like the US and UK. Overall, banks that deployed AI at scale in 2024 reported significant improvements in digital channel usage and customer feedback.

AI
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AI x Payments: From Fraud Detection to Hyperpersonalised Checkout

Finextra

In a world of instant expectations, rising digital risk, and hypercompetition, AI is not a future concept,it’s the present differentiator. Here’s how AI is redefining payments at every layer of the stack. Real-Time Fraud Detection: Defence at Machine Speed Traditional fraud systems rely on static rules and after-the-fact analysis.

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The rise of generative AI in payment security: A double-edged sword for data privacy

The Payments Association

The dual impact of generative AI on payment security, highlighting its potential to enhance fraud detection while posing significant data privacy risks. It underscores the need for payment firms to balance AI innovation with robust privacy and regulatory compliance to protect sensitive consumer data.

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AI is reshaping payments: Smarter, faster, more secure

The Payments Association

As digital payments evolve, AI is reshaping fraud prevention with real-time insights, adaptive controls, and improved security across financial systems. Unfortunately, older fraud detection methods often cant keep up with todays fast-moving threats. Theres also the challenge of fitting AI into legacy systems.

AI
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Navigating the rise of AI-enabled fraud

The Payments Association

The article explores the growing threat of AI-enabled fraud in the payments sector and how firms can combat it with advanced technologies. It highlights the urgent need for payments firms to address AI-driven fraud to protect financial security, maintain customer trust, and comply with regulations. Why is it important?

AI
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LexisNexis Risk Solutions Set to Acquire IDVerse to Combat AI Fraud

Fintech News

LexisNexis Risk Solutions, a global data and analytics company under RELX, has agreed to acquire IDVerse , a provider of AI-powered document authentication and fraud detection solutions. This move will enable LexisNexis Risk Solutions to further enhance its capabilities in combating AI-generated fraud, including deepfakes.

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How Fintech and AI Have Joined Forces to Improve Back-Office Operations

The Fintech Times

A couple of years after its initial boom, artificial intelligence (AI) still remains a huge buzzword in the fintech industry, as every firm looks at a new way of integrating the tech into its infrastructure to gain a competitive edge. While some are more successful than others, one indisputable success has been AI.

AI