Remove Authentication Remove Bots Remove Mobile Banking
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Deep Dive: Why Leveraging Biometrics Can Ease FIs’ $4B ATO Problem

PYMNTS

Bad actors attempting ATOs seek to gain control of victims’ bank accounts without alerting FIs, and they therefore aim to obtain the login credentials necessary to smoothly move through FIs’ authentication measures. Customers using mobile banking apps might scan their fingerprints to confirm their identities, for example.

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Deep Dive: The Need For Real-Time Data To Keep Onboarding Fast And Secure

PYMNTS

There has been greater interest among FIs for tools that can provide the same level of service and satisfaction regardless of channel, with 88 percent of banks’ fraud executives stating that key use cases for risk assessment tools are ones that improve onboarding experiences. Data and Authentication Frustrations.

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TD Bank On How AI, MFA Are Changing Call Centers

PYMNTS

Fraud protection has never been taken lightly by call centers, but the need for stricter authentication is reaching new levels in the face of automated bot attacks and near-daily account takeover (ATO) attempts. Fraud is an ever-evolving space, [so] it’s important, with multifactor authentication, to look at it holistically,” she said.

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Top 5 Surprises from FICO’s Fraud and Digital Banking Survey

FICO

million identity theft reports filed in 2021, many of which relate back to banks and lenders. At the same time, mobile banking, payment and money transfer apps are exploding in popularity, as 89% of respondents to a recent Insider Intelligence study use mobile banking, including 97% of Millennials.

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Kasisto’s KAI Banking Helps DBS Bank Bring Its ‘Live More, Bank Less’ Philosophy To Three Major Markets

PYMNTS

On the other side of the planet, DBS Bank (one of the largest banks in Asia) is offering the same functionality to three new markets as it rolls out its all-mobile banking platform digibank in India, Singapore and Indonesia. We’re on a mission to reinvent the way people interact with enterprises, starting with banks.”.

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Inside Synchrony Financial’s AML Playbook

PYMNTS

percent of customers agreed that mobile transactions would be more secure if the consumers themselves had more control over their authentication options. Fraudsters are relying on technologies like artificial intelligence (AI) and machine learning (ML) to put ever-more-complex schemes to work like bot and automated attacks.

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OCBC Bank Doubles Down On AI Development With New Lab

PYMNTS

Customer-facing integrations for AI technology aren’t the sole focus for OCBC’s AI Lab, according to Wong, and his team is also working to add a dose of intelligence to internal operations and bank processes. There are also a lot of fraudsters who are getting smarter and know what the banks are looking for when it comes to fraud.”.

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