The Credit Card Chargeback Process Explained: What Merchants Need to Know
Stax
DECEMBER 9, 2024
Chargeback Process When a cardholder disputes a credit card payment, the chargeback process is set in motion. The cardholder contacts their credit card issuer, providing details of the disputed transaction and the reason for the dispute. Credit card issuers must comply with the FCBA guidelines when processing chargebacks.
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