2025 and Beyond: What Regulations Will Impact AI Used in Customer Service?
The Fintech Times
FEBRUARY 9, 2025
A couple of years after its initial boom, artificial intelligence (AI) still remains a huge buzzword in the fintech industry, as every firm looks at a new way of integrating the tech into its infrastructure to gain a competitive edge. Exploring how they are going about doing this in 2025, The Fintech Times is spotlighting some of the biggest themes in AI this February. 2025 is set to be a big year for regulation in AI as the tech’s adoption shows no sign of slowing down.
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