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Analyze the reason code provided by the cardissuer to determine the cause of the chargeback. Fraud Prevention Tools : Use CVV verification , addressverificationsystems (AVS), and machine learning algorithms. Assign each case a unique ID for tracking and resolution.
Verify Customer Identity: Use AddressVerificationSystems (AVS) to match the billing address provided by the customer with the address registered with the credit cardissuer. Require CardVerification Value (CVV) numbers for online purchases.
AddressVerification Service (AVS) A fraud prevention tool that checks the billing address provided by the cardholder against the address on file with the cardissuer. Annual Percentage Rate (APR) The annual interest rate charged by a credit cardissuer on outstanding balances.
The exact rate can vary based on several factors, including the type of card used (debit or credit), the card brand (Visa, MasterCard, etc.), In addition to generating revenue for the card network, the purpose of credit card transaction fees is to cover operational costs and risk management.
Chargeback Scenarios Fraudulent Transactions: One of the most prevalent chargeback scenarios is fraudulent transactions, where stolen card information is used to make unauthorized purchases. Merchants should implement robust fraud detection tools, such as addressverificationsystems (AVS) and cardverification value (CVV) checks.
Reason Estimated % of Declines Insufficient Funds/Over Limit 30-40% Incorrect Card Information 15-25% Expired Card 5-10% Fraud/Suspicious Activity 10-20% Technical Issues 5-10% Card Not Activated 2-5% Lost/Stolen Card 5-10% Merchant Restrictions 1-3% Insufficient Funds (30-40% of declines) This is the most common reason credit cards are declined.
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