Clearly Payments

NOVEMBER 18, 2024

Key Steps in Chargeback Management Notification and Tracking Use automated systems to receive and log chargeback notifications promptly. Investigation Gather all relevant transaction details, including receipts, communications, and shipping documentation. Include all required documentation, adhering to card network guidelines.

PCI DSS

EBizCharge

NOVEMBER 27, 2024

Features like Address Verification Systems (AVs), Card Verification Value (CVV) checks, and encryption protocols protect sensitive customer data and minimize chargebacks.

Accounts

EBizCharge

MARCH 3, 2025

The address verification system (AVS) is a security tool that verifies the billing address provided by the customer with the address on file with the credit card company. If there is a mismatch, the transaction may be flagged or declined. Does Acumatica support Level 2 and Level 3 credit card processing?

Credit Cards

Fi911

MAY 22, 2024

Document any customer issues and your resolution steps for future reference. Verify Customer Identity: Use Address Verification Systems (AVS) to match the billing address provided by the customer with the address registered with the credit card issuer.

Payer

Segpay

APRIL 16, 2024

Merchants should implement robust fraud detection tools, such as address verification systems (AVS) and card verification value (CVV) checks. To prevent this, merchants should keep detailed transaction records and documentation to support their case in case of a dispute.

Disputes

Clearly Payments

JUNE 21, 2024

Gathering Evidence: Documentation: Collect all transaction records, receipts, delivery confirmations, and any correspondence with the customer. Fraudulent Transactions: Proof of Delivery: Provide proof that the product was delivered to the cardholder’s address. Transaction Receipts: Provide detailed receipts to customers.

Disputes

PayHawk

APRIL 18, 2023

Address Verification System (AVS) A system that compares the billing address provided by the cardholder with the address on file with the card issuer to verify the authenticity of a transaction. Credit Memo A document issued by the merchant to provide a refund or credit to the cardholder.

Process