Fi911

JULY 11, 2025

With each dispute costing between $25 and $50 to process manually, automation has shifted from a nice-to-have to a business necessity for many organizations. The traditional approach — teams of analysts reviewing disputes, gathering documentation, and crafting responses — struggles to keep pace with growing volumes.

Best Practices

Clearly Payments

NOVEMBER 18, 2024

This article outlines how to structure your chargeback management team, define roles, implement processes, select the right software, and adhere to best practices. Skills Required: Attention to detail, familiarity with card network rules, and proficiency in analyzing transaction data.

PCI DSS

EBizCharge

JUNE 27, 2025

Whether you’re a local shop, a service-based business, or an eCommerce brand, the fees you pay to accept credit card payments can eat into your profits. This guide will walk you through the basics of credit card surcharging in Canada, from legal background and card network rules to disclosure requirements and best practices.

Credit Cards

EBizCharge

JUNE 26, 2025

Not every business adds a surcharge to credit card payments, but if you do, you may need to notify your customers, not just as best practice but by law. Card network violations. Visa and Mastercard have surcharge rules. Chargebacks and disputes. Ignore them, and you could face fines or penalties.

Credit Cards

EBizCharge

JUNE 25, 2025

If your business accepts credit cards, you’ve likely wondered whether you can pass processing fees on to your customers. Credit card surcharging lets you do just that but doing it the right way is essential. Between card network rules, signage requirements, and state regulations, there’s a lot to keep track of.

Compliance

EBizCharge

JUNE 30, 2025

This upfront notice helps ensure transparency and keeps your business in compliance with card network rules and state regulations. Online checkout notices Pre-transaction disclosure: Before the customer enters their payment info, there must be a clear notice that a surcharge will be added to credit card transactions.

Credit Cards

EBizCharge

JUNE 23, 2025

One option on the table is adding a credit card surcharge—a small extra fee to help cover your costs. But here’s the catch: surcharge rules are a patchwork of federal guidelines, state laws, and card network rules. And the card networks like Visa and Mastercard have their own rulebooks.

Credit Cards