article thumbnail

Is It ‘A Bot Time’ For Payments To Jump On The Bot Bandwagon?

PYMNTS

Technology enthusiasts draw pictures on whiteboards showing bots as the new king of the stack, out-stacking the last great stack — apps, which sit on top of the next-to-last great stack — mobile operating systems, which sit on top of the next-to-next-to-last great stack — the web. So, what gives?

Bots 79
article thumbnail

Western Union Teams Up With Facebook Messenger For Global Money Transfers

PYMNTS

While companies like American Express are installing new bots for customer service, Western Union is taking its Facebook integration to a new level. The global payments company announced its development of a money transfer bot for Facebook’s Messenger. The Messenger platform allows Western Union to interact with our U.S.

Bots 40
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Facebook Expands Payments Options And Its Obsession With Snapchat

PYMNTS

Challenging competitors, such as Venmo and Square, a model called contextual commerce allows payment transactions to occur while users are engaged in online conversations or content, similar to the model used by Tencent Holdings and the WeChat messaging app. Facebook’s goal is to keep the transaction within the Facebook ecosystem.

article thumbnail

Deep Dive: The Importance Of Fighting Fake Restaurant Reviews And Social Media Fraud

PYMNTS

One popular scheme sees fraudsters asking victims to give them $20 via a peer-to-peer (P2P) payment app like Venmo with the promise of $50 worth of food or credit at a popular restaurant, for example. Fraudsters run rampant on social media websites and often target restaurant customers.

Venmo 61
article thumbnail

If Facebook Wants To Be WeChat, Why Did It Launch Libra?

PYMNTS

During those sessions, Marcus provided an update on Messenger’s progress, including new features that had been launched and the impact of bots on consumer engagement. Bots on Messenger were launched in April of 2016 – two years after Marcus took charge – to much fanfare. Bots were the ticket to that pivot and that user engagement.

Bots 62
article thumbnail

Payment Security: Everything You Need to Know About Secure Payments

Stax

Other trending payment methods include peer-to-peer (P2P) payment apps like PayPal or Venmo are a secure and convenient way to transfer funds between people and businesses. NFC payments, including digital wallets, are very secure, relying on encryption to mask the card number, further protecting cardholder information.

PCI DSS 88
article thumbnail

Deep Dive: Confronting APIs’ Authentication, DDoS Security Threats

PYMNTS

A computer science student reported using an API from peer-to-peer (P2P) mobile payments service Venmo to download — without users’ permission — the details of approximately 7 million transactions over six months in 2018, for example. Weaknesses in the technology’s handling have already resulted in major abuses, too. percent of U.S.

API 52