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The Best Way for a Business to Handle Chargeback Management

Clearly Payments

Skills Required: Attention to detail, familiarity with card network rules, and proficiency in analyzing transaction data. Analyze the reason code provided by the card issuer to determine the cause of the chargeback. Employee Training : Keep your team updated on card network rules and dispute resolution techniques.

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Writing the Perfect Credit Card Surcharge Notice

EBizCharge

Visa and Mastercard have surcharge rules. Customers who feel blindsided will contest the charge with their card issuer. What to Include in a Credit Card Surcharge Notice When it comes to credit card surcharges, how you communicate the fee matters just as much as the fee itself. Chargebacks and disputes.

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Mastercard issuers add true names for transgender cardholders

Payments Source

Two Mastercard issuers have enabled Mastercard’s True Name feature for customers who opt to use their preferred name on credit, debit and prepaid cards instead of their legal name, to support gender inclusion.

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How to Build a Chargeback Payments Team in your Company

Clearly Payments

Key Activities of a Chargeback Team Reviewing Dispute Notices: Receiving and thoroughly investigating dispute notices from credit card issuers is the first task. Collaboration with the Analyst: Advises on handling complex chargeback cases and navigating card network rules.

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Credit Card Surcharges: What Are They, and How Do They Work?

Stax

That said, you can’t just decide and impose credit card surcharges overnight. It requires stringent adherence to regulatory guidelines and card network rules, from surcharge caps to disclosure requirements. These aren’t the same as the fees incurred by businesses when accepting credit cards.

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Understanding Payment Processing Compliance When Implementing Credit Card Surcharging

Stax

Interchange fees are fees your bank (acquirer) pays to the cardholder’s bank (issuer) in a credit card transaction. Let’s now proceed to the final compliance that requires your attention: the card networks you engage with. They have unique rules, validation criteria, and compliance expectations you must adhere to.

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What Is a Convenience Fee & Should You Charge It?

Payment Savvy

Complexity of Implementation: Ensuring compliance with various card network rules and state laws can be complicated. Legal Considerations for Convenience Fees Before implementing convenience fees , it’s crucial to understand the legal landscape and card network rules that govern these charges.