article thumbnail

Digital-First Economy Improves Automotive Customer Experience

PYMNTS

The research company’s annual sales satisfaction index showed that decreased showroom traffic caused by COVID-19 shutdowns fast-tracked dealer adoption of digital selling tools. As automotive dealers implemented and refined digital procedures during March and April, buyer satisfaction among digital customers increased.

article thumbnail

Bringing 21st Century Technology To A 12,000-Year-Old Industry

PYMNTS

Such information can help farmers, who normally follow a pre-set procedure in growing food but often find that things don’t go according to plan. A field’s vigor at different points in a crop’s life cycle can show the effect of inputs ranging from fertilizer to seeds.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

OCC: Banks Face Higher Compliance Risks Due To Pandemic

PYMNTS

In its report, the OCC said that “operational risk is elevated, with banks implementing new processes and procedures, adopting pandemic-related continuity plans and responding to increased fraud and cyber risk. banking system.

OCC
article thumbnail

NRF, RILA Debut Blueprint For Reopening Retail

PYMNTS

The document asks governors to provide uniform and statewide procedures for merchants to use as they reopen stores and work to keep staffers, as well as shoppers, safe, according to an announcement. And the third phase is to “establish protection, then lift all restrictions” per the announcement. Macy’s Inc. and TGI Fridays Inc.

article thumbnail

IRS Corporate Audits Drop 71 Pct, Individual Audits Fall 65 Pct

PYMNTS

The advocate also said that the IRS’ “near-shutdown” created challenges of taxpayers who were undergoing collection, particularly if they were aiming to take care of their tax debts. It also announced the suspension of all in-person meetings in ongoing examinations,” the advocate said in the report.

article thumbnail

Forever 21 Files For Bankruptcy; Plans To Exit Asia, Europe

PYMNTS

The money will be used to keep the business running while it goes through bankruptcy procedures. The retailer recently financed $275 million from existing lender JPMorgan Chase and $75 million from TPG Sixth Street Partners. Data shows that stores are closing or filing for bankruptcy this year at a faster pace than in 2018.

article thumbnail

NYC To Reopen Indoor Dining As Virus Cases Stay Low

PYMNTS

30 after months of coronavirus-induced shutdowns, Gov. Indoor dining was one of the few things still banned in the Big Apple as the city began reopening procedures months ago, with the reasoning being the ease of transmitting the highly-contagious coronavirus in closed indoor settings.