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Building High IQ Bots

PYMNTS

Ever since Facebook made its big bot announcement in 2016, conversational AI (or chatbots) are all of a sudden everywhere — along with their promise to enable a smoother and more conversational way for a consumer to interact with a business. Emphasis on the word “promise.”. So what would?

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Digit Launches New Savings Bot

PYMNTS

Digit announced the launch its savings bot, which will live on Facebook’s Messenger platform. To date, the Digit app — operating on SMS and mobile — has saved users more than $350 million. After a pilot of the bot in 2015, Digit is moving forward with hopes to save customers more money and expand the conversation around saving.

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Who Are The Applicants for Thailand’s Virtual Banking License?

Fintech News

Thailand is moving closer to welcoming its first virtual banks, with the Bank of Thailand (BOT) currently accepting applications for the virtual banking license. With the deadline looming on the 19th of September 2024, speculations are rife for Thailand’s virtual banking license applicants.

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ING Says Most People Wouldn’t Trust A Bot With Their Money

PYMNTS

ING released the results of its latest international survey on mobile banking, finding that while people are using their smartphones and tablets to perform banking tasks, they aren’t comfortable with giving up control of their finances to their computers.

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BECU On Why It Pays To Think Like A Challenger Bank

PYMNTS

Consumers’ affinity for online banking solutions, especially mobile banking, is far from new. The COVID-19 pandemic is highlighting how necessary these solutions are for consumers’ banking needs, however, and how high their standards for these channels have become.

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Banking Chatbot Val Introduced by Kasisto, Varo Money

PYMNTS

More banking bots are popping up each week. Russian chatbot TalkBank launched last week , and back in November, at Money20/20, Mastercard launched its KAI chatbot and Bank of America launched Erica. Now, a new banking app named Val has been introduced to the world.

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When AI Gets Up Close And Personal

PYMNTS

Even so, it doesn’t veer too much toward the illusionary and nostalgic to submit the proposition that banking, and other financial services , used to be much more personalized — much more one on one — than is the case now. percent of banks have genuine artificial intelligence systems in place. That’s the promise.

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