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AI Becomes the Banker: 21 Case Studies Transforming Digital Banking CX

Finextra

Within this article, we analyze how AI’s adoption in 2024 impacted key areas of digital CX, highlighting global trends as well as specific insights from major markets like the US and UK. Overall, banks that deployed AI at scale in 2024 reported significant improvements in digital channel usage and customer feedback.

AI
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Can Agentic AI in Fintech Transform Financial Services Through Autonomous Intelligence?

Fintech News

The financial services industry has consistently led the way in embracing technological advancements, with Generative AI (GenAI) emerging as a transformative force in recent years. However, the emergence of Agentic AI marks a significant evolution in this landscape. What is Agentic AI?

AI
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Carrington Labs Partners with Taktile to Enhance Credit Risk Strategies for Lenders

Finovate

Credit risk analytics company Carrington Labs has teamed up with decision platform Taktile to help lenders optimize their credit risk strategies. This leads to more accurate credit risk scoring, more approvals, and fewer defaults. The company is headquartered in Sydney, Australia.

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Banking on Intelligence: The Global Sprint to AI Maturity in Finance

Finextra

Across the globe, countries are embracing AI at vastly different speeds, with Asia and the Middle East taking the lead in enterprise adoption, while the U.S. and UK scale up their generative AI pilots. and UK scale up their generative AI pilots. AI adoption—including generative AI—varies significantly by country and region.

AI
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Navigating the AI Paradox in Banking: Strategies for Value Realization and Futureproofing

Finextra

Principal Consultant Oracle Location Edison Followers 2 Opinions 8 Follow Unfollow The global banking sector has made substantial investments in Artificial Intelligence (AI), driven by the promise of enhanced operational efficiencies, sophisticated fraud detection capabilities, and hyper-personalized customer experiences.

AI
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Fraud unveiled: Key takeaways from merchant roundtable discussion

The Payments Association

A roundtable discussion among merchants addressing the evolving challenges of fraud in their operations across various sectors. It highlights the necessity of advanced fraud detection and greater industry collaboration. Improving regulations, using technology for detection, and fostering industry-wide cooperation.

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SNEAK PEEK: Fraud unveiled: Key takeaways from merchant roundtable discussion

The Payments Association

A roundtable discussion among merchants addressing the evolving challenges of fraud in their operations across various sectors. It highlights the necessity of advanced fraud detection and greater industry collaboration. Improving regulations, using technology for detection, and fostering industry-wide cooperation.