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Banking on Intelligence: The Global Sprint to AI Maturity in Finance

Finextra

A PYMNTS report in 2024 found 72% of finance leaders at banks say their departments utilize AI technologies in some form. Source: Google Cloud press release / 2023 Generative AI now promises to make these bots more conversational and powerful. institutions given their scale and technological leadership.

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Failed Automation Projects? It’s Not the Tools - It’s the Data

Nanonets

In theory, AI agents and RPA bots could handle countless tasks; in practice, they fail when fed messy or unstructured inputs. A typical RPA bot is essentially a rules-based engine (“digital worker”) that follows explicit instructions. In other words, an RPA bot needs a clean table of data, not a pile of documents.

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Mastercard, President & CTO Ed McLaughlin?—?Emerging Technologies in Payments

Wharton Fintech

Mastercard, President & CTO Ed McLaughlin — Emerging Technologies in Payments In today’s episode, Kailee Costello hosts Ed McLaughlin , the President & Chief Technology Officer of Mastercard. A lot of technology went into securing the payment systems to fight fraud.

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Sumsub Combats Fraud Networks in APAC With Upgraded Solution

Fintech News

This tool is designed to help businesses tackle fraud rings, account takeovers, chargeback fraud, and bot attacks. To counter these threats, Sumsub has upgraded its Fraud Prevention Solution with advanced anti-fraud technologies.

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Chatbot Tracker: Let Your Chatbot Be Your (Airline Travel) Guide

PYMNTS

Mildred will recognize your requests in both English and German and will employ the Google geolocation database for tourist attractions around destinations. This bot is focused on top of the funnel — helping people book airline tickets — which feels like something a user could do on an app or website.”.

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Financial Crime: Technology can Transform Compliance

FICO

In our experience these technologies can increase the number of SARs by 20% while at the same time producing efficiency gains of 30% in alert investigation and case management. Technology has the power to significantly improve compliance efficiency, reduce costs, add brand value, and increase the customer experience. Why is it so hard?

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Chatbot Tracker: Could Bots Be Too Helpful?

PYMNTS

Regardless of whether all those Alexas were successful in their purchases, it begs the question if bots are being too helpful and perhaps collecting too much data from people. “It So, while nannies can relax, there is the concern that bot and AI services may be listening to those interactions, whether users are OK with it or not.

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