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Fast and Flexible, Not Furious: How Top Card Issuers Win the Race

Fintech News

The good old Need for Speed game is played in many industries, including card issuance. Card issuers need for speed exists on several levels, and we at OpenWay see this firsthand, since our Way4 card management software is used by top banks, processors and fintechs around the world.

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What are Visa Chargeback Reason Codes?

Fi911

Chargebacks can be costly for both merchants and card issuers, so having a standardized set of reason codes helps in efficient handling and resolution of these disputes. Card Recovery Bulletin 11.2: Duplicate Processing 12.6.2: Declined Authorization 11.3: Incorrect Transaction Code 12.3: Incorrect Currency 12.4:

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What are Mastercard Chargeback Reason Codes?

Fi911

Because chargebacks can impose significant costs on both merchants and card issuers, employing a uniform set of reason codes facilitates the efficient management and resolution of these issues. These codes act as a valuable reference for comprehending the fundamental reasons for each chargeback.

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Citigroup Adds The Ability To Dispute Charges Through Mobile App

PYMNTS

Citi claims it is the only credit card issuer in the U.S. Credit cardmembers can submit a merchant dispute on posted charges for a host of reasons that include damaged items, returned goods and duplicate charges, among other things. to provide this feature on a mobile app.

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What are Amex Chargeback Reason Codes?

Fi911

Given that chargebacks can result in substantial expenses for both merchants and card issuers, utilizing a cohesive set of reason codes streamlines the management and resolution of these challenges. These codes serve as an important guide for understanding the key drivers behind each chargeback.

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What are Payment Reversals? Why Do They Happen & How Can Merchants Stop Them?

Fi911

Duplicate Charges : If a payer is charged more than once for the same transaction, the duplicates can be reversed. Verify Customer Identity: Use Address Verification Systems (AVS) to match the billing address provided by the customer with the address registered with the credit card issuer.

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How Merchants Can Manage AMEX Chargebacks

Clearly Payments

Chargeback Frequency American Express has a unique position in the market due to its dual role as a card issuer and network, which affects its chargeback dynamics. Processing Errors: Making up 15% of chargebacks, these involve errors such as incorrect amounts or duplicate charges.

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