PYMNTS

APRIL 18, 2016

Without proper access, there’s no way to unscramble the eight-bit identifier code and no way for snoopers to eavesdrop on digital conversations. Best of all, since the EID changes so often, Google says that there’s little to no chance it can be falsely reproduced or the signal tracked over time.

Wires

PYMNTS

MARCH 11, 2017

DRU Assist uses conversational AI on Domino’s mobile app and website in Australia and New Zealand to deliver virtual online ordering and other customer service functions. Additionally, DRU Assist is able to hold digital conversations with customers about menus, ingredients, store locations and operating hours.

AI

PYMNTS

MAY 4, 2016

Consumers have come to expect the ability to bank digitally, but is there a way to make the experience more than just a transaction? For the foreseeable future, it’s still going to be a hot mess for consumers with all the various types of mobile payments schemes, brands, etc.,

Checks

PYMNTS

MARCH 8, 2018

He said it is also important to work backwards from the consumer. Conversely, Drouart said, smaller markets can get tapped more quickly than larger ones, leading consumers to explore beyond their local markets into regional and then international ones. This element, he said, can drive double-digit conversion changes.

Cross-Border

FICO

AUGUST 23, 2021

The global pandemic is driving a digital-first mindset for account opening. To measure the impact of COVID-19 on digital transformation in financial services, FICO surveyed 14,000 consumers across 14 countries in 2021 to evaluate customer-willingness for digital account opening. And some of them may just surprise you. #1:

Accounts

FICO

JUNE 19, 2023

One of the changes in German collections is that many companies are trying to make the language more understandable to consumers, and to present themselves as solution providers. Last but not least: there must always be an emergency exit in a digital conversation. Photo courtesy gi Geldinstitute. How do I find my way back?

Automation

PYMNTS

APRIL 10, 2018

By the numbers, digital banking is — and is not — extremely popular with consumers of all stripes. According to the latest edition of the PYMNTS Digital Banking Tracker, when it comes to some tasks, consumers are clearly comfortable with leaving the physical world behind and making the digital conversion.

Mobile Banking

PYMNTS

FEBRUARY 25, 2017

Well, 2016 was a year in which they did some payments stuff, too — active user accounts hit 197 million, payments processes topped $6 billion, and 40 million consumers and 5 million merchants signed on to OneTouch and Venmo crushed it.

Payments