Tearsheet

FEBRUARY 1, 2024

Factors such as authorization rates, simplifying payments processes for a secure yet user-friendly authentication, adhering to regulations, and addressing covert foreign exchange (FX) costs influenced by geopolitical instability and inflation all contribute to the system’s complexity.

Cross-Border

PYMNTS

APRIL 20, 2016

It’s a dynamic that desktop commerce is all too familiar with: If consumers are going to sign over access to their personal information, the implicit agreement is that they’re getting something back — be it discounts, early-bird deals or just a more convenient checkout process.

Ubiquitous

FICO

AUGUST 23, 2021

For example, credit cards (71%), cell phone billing (64%) and personal financial accounts like checking and deposits (62%) were the top accounts that customers were prepared to open digitally. Conversely, hesitancy was present in opening mortgages (24%), personal loans (24%), or “buy now, pay later” accounts (23%) digitally.

Accounts

FICO

JUNE 19, 2023

Digital processes always work when a problem can be standardized to a large extent and the entire dialogue tree can be anticipated. What Are the Weaknesses of Automated Processes? After all, digital communication is also communication: you have to make processes lively and develop them agilely, then it works.

Automation

PYMNTS

MARCH 11, 2017

DRU Assist uses conversational AI on Domino’s mobile app and website in Australia and New Zealand to deliver virtual online ordering and other customer service functions. Additionally, DRU Assist is able to hold digital conversations with customers about menus, ingredients, store locations and operating hours.

AI

PYMNTS

MARCH 8, 2018

This, he added, can be done (or merchants can at least start the process) using tools they already have in place, rather than spending big bucks on studies or consultants to point them in the right direction. This element, he said, can drive double-digit conversion changes. Another helpful tool? Drouart’s advice?

Cross-Border

PYMNTS

APRIL 10, 2018

According to the latest edition of the PYMNTS Digital Banking Tracker, when it comes to some tasks, consumers are clearly comfortable with leaving the physical world behind and making the digital conversion. And that, she noted, doesn’t have to be a complicated recruitment process.

Mobile Banking

PYMNTS

FEBRUARY 25, 2017

Well, 2016 was a year in which they did some payments stuff, too — active user accounts hit 197 million, payments processes topped $6 billion, and 40 million consumers and 5 million merchants signed on to OneTouch and Venmo crushed it.

Payments