Innovative Payments Association

JUNE 27, 2025

Alleged failures in disclosures, error resolution, and procedural clarity have resulted in penalties, reputational harm, and ongoing compliance burdens for companies across the financial services landscape. Why Reg E Matters Now Despite the change in regulatory leadership, Regulation E remains a key area of focus.

Reg E 40

Reg E Regs Boot Camp Consumer Financial Protection Bureau (CFPB) 40

Fintech Finance

APRIL 29, 2024

Unlocking a host of advantages, CoP empowers Direct Debit and Direct Credit users with a proactive approach to error resolution. By catching errors at the signup stage, users can swiftly address issues while engaging with customers on the phone or website, ensuring a seamless experience.

Error Resolution 98

Error Resolution Payee Payment APIs and Integration Payments 98

PYMNTS

JANUARY 25, 2018

The rule, initially passed, also modified requirements for the prepaid card industry in regards to official procedure on lost or stolen cards, error resolution and investigation, fee disclosures, access to account information and overdraft features, if offered in conjunction with prepaid accounts.

CFPB 52

CFPB Consumer Financial Protection Bureau (CFPB) Rules Error Resolution 52

Global Fintech & Digital Assets

DECEMBER 21, 2023

Banks should therefore: maintain processes for handling merchandise returns and merchant disputes in a manner that is fair and matches disclosures provided to consumers; assess fraud risk and implement controls to mitigate those risks; consider operational risks unique to BNPL lending, such as those related to product returns or customer disputes; (..)

OCC 59

OCC BNPL Electronic Fund Transfer Act (EFTA) Federal Trade Commission 59

FICO

MARCH 9, 2020

Its provisions include: If the card is a payroll card or a certain type of government benefit card , or if the consumer receives federal payments onto their card, certain error resolution rights are available to protect consumers from unauthorized transactions.

AI 52

AI Fraud Detection Debit Card Error Resolution 52

Stax

NOVEMBER 11, 2024

When you’re selling products or services that cost thousands of dollars, you end up paying hundreds of dollars in credit card fees. Under Regulation E, businesses must disclose essential information about ACH payments to consumers, including terms of use, transaction fees, and dispute resolution procedures.

ACH 88

ACH Checks Identity Theft Payments 88

Nanonets

MARCH 30, 2023

Common challenges include human error, time-consuming tasks, lack of transparency, security risks, and reduced productivity. Automating payment processes reduces the risk of errors, speeds up payment processing time, improves transparency, enhances security, and increases productivity. How does payment automation work?

Automation 52

Automation Transactions Wire Transfer ACH 52