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bolttech Partners with AWS to Deploy Generative AI Across Operations

Fintech News

Singapore-based insurtech firm bolttech is integrating generative AI tools from Amazon Web Services (AWS) to improve customer service, automate workflows, and reduce costs across its global operations. The company has built a generative AI platform called the “bolttech Gen AI Factory” using Amazon Bedrock.

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Thailand Grants Virtual Bank Licenses to Krung Thai, AIS, SCB X, and KakaoBank Consortiums

Fintech News

Thailand’s Ministry of Finance, with the advice of the Bank of Thailand (BOT) , has announced the approval of three applicants to establish virtual banks in Thailand, following the conclusion of a rigorous review process carried out under the Notification of the Ministry of Finance dated 20 February 2024.

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Banking on Intelligence: The Global Sprint to AI Maturity in Finance

Finextra

Across the globe, countries are embracing AI at vastly different speeds, with Asia and the Middle East taking the lead in enterprise adoption, while the U.S. and UK scale up their generative AI pilots. and UK scale up their generative AI pilots. AI adoption—including generative AI—varies significantly by country and region.

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AI Becomes the Banker: 21 Case Studies Transforming Digital Banking CX

Finextra

Within this article, we analyze how AI’s adoption in 2024 impacted key areas of digital CX, highlighting global trends as well as specific insights from major markets like the US and UK. Overall, banks that deployed AI at scale in 2024 reported significant improvements in digital channel usage and customer feedback.

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AI x Payments: From Fraud Detection to Hyperpersonalised Checkout

Finextra

In a world of instant expectations, rising digital risk, and hypercompetition, AI is not a future concept,it’s the present differentiator. Here’s how AI is redefining payments at every layer of the stack. Behavioural biometrics distinguish real users from bots or synthetic identities.

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The growing threat of AI-enabled fraud

Neopay

Generative Artificial Intelligence (GenAI) is revolutionising many industries, but with this innovation comes significant risks. How GenAI is changing the fraud landscape AI-driven fraud is not a new concept, but the accessibility and capabilities of GenAI have dramatically expanded fraudsters’ arsenals.

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AI/Bot: Dole’s Secret Artificial Intelligence Weapon

PYMNTS

Artificial intelligence (AI)–assisted technologies have been on the rise over the past few years. From virtual personal assistants to video games, smart cars, online customer support, and music or movie recommendations, AI has infiltrated nearly every aspect of consumers’ everyday lives.

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