PYMNTS

AUGUST 23, 2017

Being connected via modern technology is something that’s becoming an expectation among consumers. One of the latest industries to start exploring in connected technologies are banks. One of the latest industries to start exploring in connected technologies are banks. They crave automation, transparency, and personalization.

AI 78

AI Bots Fraud Detection Research 78

Finextra

JUNE 13, 2025

Instead of scaling with people or piecemeal software, today’s most advanced fintechs are scaling with context-aware AI infrastructure, enabling autonomous agents to operate with memory, relevance, and the ability to adapt across time. The new generation of AI agents are far more capable. The new wave of agents are adaptable.

AI 59

AI FinTech CRM API 59

PYMNTS

JULY 30, 2020

In an effort to help companies reduce their accounts payable (AP) expenses, Zycus has rolled out artificial intelligence (AI)-powered bots for the last part of the procurement process, according to an announcement. Its technology also includes a supplier portal and an eInvoicing offering.

Bots 60

Bots Automation AI Fraud Detection 60

PYMNTS

JULY 13, 2017

Fusing technology into in-store experiences has officially gone mainstream, and retailers are looking for ways to go beyond the traditional mobile app. How much has AI affected the digital retail revolution and what’s next for it? As such, any retailer that’s not using some form of AI is likely to see its consumer base shrink.

Bots 85

Bots AI Contactless Payments On-Demand 85

Finextra

JUNE 6, 2025

To address these issues, international leaders such as Klarna, Afterpay, PayPal, and Affirm are already using artificial intelligence (AI) and big data to minimise their losses and at the same time personalize services for customers and increase sales. Further the global market is forecast to grow at a CAGR of 10.2%

BNPL 52

BNPL Technology Payment APIs and Integration AI 52

Finovate

SEPTEMBER 23, 2024

You’ve seen the hype around Generative AI (GenAI). And perhaps you even have an AI strategy in place at your organization. But because the development of AI moves faster than any enabling technology we’ve seen in banking in the past, it’s important to think ahead to the next iteration.

AI 105

AI Assessments Compliance Adjustments 105

Finextra

JUNE 17, 2025

As of June 17, 2025, AMZN’s stock has exhibited robust performance, driven by its strategic investments in artificial intelligence (AI), cloud infrastructure, and operational efficiencies. Both companies benefit from the surging demand for AI infrastructure, with Microsoft’s Azure competing directly with AWS. However, risks persist.

AI 80

AI Payment APIs and Integration Online and Mobile Banking Authorization 80

PYMNTS

SEPTEMBER 19, 2016

The media has declared chatbots the digital version of the little black dress: a technology staple that every brand must now have and every payment type must now commerce-enable. The unspoken advice to digital players: If you’re not botting, you’re rotting. The role model that everyone points to as proof of bots-gone-big is WeChat.

Bots 79

Bots Credential Online and Mobile Banking Payments 79

PYMNTS

JULY 25, 2017

Technological advances are pushing the boundaries for what’s possible in a variety of industries. Within the retail industry specifically, artificial intelligence (AI) is moving the ball for a lot of merchants looking to not only streamline their business operations but provide a more personalized experience for consumers.

Bots 78

Bots AI Fraud Detection Fraud Prevention 78

Fintech News

JUNE 17, 2024

The global wealth management industry is undergoing a profound transformation, including in Asia, driven by the convergence of technological advancements like artificial intelligence (AI), shifting investor preferences, and evolving economic conditions.

AI 133

AI Value Added Service Bots Innovation 133

Fintech Finance

APRIL 7, 2025

The company has also strengthened its global partner ecosystem, achieving Premier Partner Status in Shopify’s Enterprise Technology Partner Program. “Digital commerce today doesn’t look the same as it did 12 months ago.

Bots 64

Bots Payments Fraud Prevention Authentication 64

Finovate

NOVEMBER 4, 2024

However, there are three major themes that stand out as highlights: open banking, AI, and the evolution of the payments experience. AI The topic of AI pulsed throughout almost all on-stage conversations, and was very visible in sponsor pitches on the exhibit hall floor.

AI 59

AI Bots Cross-Border Payments Rules 59

PYMNTS

MAY 14, 2020

The result has led to a surge in digital ID innovation, with businesses in all sectors relying on both artificial intelligence (AI) and biometrics to verify consumers remotely from the safety of their own homes. Technology firms worldwide are working to meet the growing demand for reliable, remote and digital ID verification.

Identity Theft 98

Identity Theft AI Federal Trade Commission Verification 98

PYMNTS

JUNE 13, 2017

Since the advent of technology, the age-old battle of man versus machine has been an issue. Whether it’s televisions entering homes in the mid-20th-century or personal computers coming onto the scene in the late 1980s, technology has no doubt had an effect on everyday life. Through this new chatbot platform, which has 1.2

Bots 68

Bots AI Research Technology 68

Wharton Fintech

FEBRUARY 26, 2024

Mastercard, President & CTO Ed McLaughlin — Emerging Technologies in Payments In today’s episode, Kailee Costello hosts Ed McLaughlin , the President & Chief Technology Officer of Mastercard. A lot of technology went into securing the payment systems to fight fraud.

Visa 130

Visa Technology Payments Encryption 130

PYMNTS

JUNE 27, 2017

It is also changing the retail game by eliminating the need for checkout stations through its artificial intelligence (AI) infused checkout system in its Amazon Go grocery store. Forty-five percent of retailers are planning to use AI in the next few years, according to the latest research from Boston Retail Partners.

AI 62

AI Bots Research Consumer 62

PYMNTS

JUNE 19, 2017

Technology services and consulting company Infosys sought to peel back the curtain of today’s revolution in its latest research, Human Amplification in The Enterprise , on the digital transformation enterprises are undergoing. Chief among these emerging technologies is machine learning.

Bots 51

Bots AI Automation Research 51

PYMNTS

MARCH 13, 2020

Re-phrase and re-ask, and the consumer might do better — but it’s likely they get the same bad answer, or the bot digs deep and finds a way to give a worse one. He told Webster, JD.com has been able to build AI that doesn’t just understand customers’ questions well enough to give them right answers. AI, This Time With Empathy.

AI 101

AI Consumer Bots Authentication 101

The Fintech Times

SEPTEMBER 11, 2024

Automated bot attacks on social media surged dramatically in the second quarter of 2024, according to AU10TIX ’s latest Global Identity Fraud Report. This rise highlights growing concerns about the ability of social media platforms to detect and combat organised fraud, particularly as bots become more sophisticated.

Bots 59

Bots Deepfake Automation APACS 59

PYMNTS

JUNE 30, 2017

Sage’s accounting chat bot is expanding. The company said this week that its AI-powered chat bot, Pegg, will be available to companies in Canada next month, about a year after Sage first rolled out the solution. The bot can access information on outstanding accounts or track expenses, for instance.

Bots 57

Bots Accounts Payroll AI 57

PYMNTS

AUGUST 29, 2017

That could be the list of hot designers creating the latest fashions someday — if Amazon is able to perfect the artificial intelligence (AI) technology on which it’s currently working, that is. By tracking fashion trends, it is suggested the AI bots may eventually be able to predict and shape them in the future.

Bots 54

Bots AI On-Demand Research 54

PYMNTS

MARCH 25, 2020

Artificial intelligence (AI) and mac hine learning (ML) applications often form the core of these cybersecurity systems and are being deployed across banks, retailers, telecommunications companies and many other businesses. Axos Bank on How to Separate the Good Bots From the Bad. Developments From Around the World of Digital Fraud.

Bots 59

Bots Cybersecurity Phishing Fraud Prevention 59

PYMNTS

DECEMBER 2, 2019

Insidious shopping bots infiltrate eCommerce sites year-round, but the holiday season brings them out in droves, with 20 bots for every one human, NBC reported on Saturday (Nov. The bots are “largely operated by organized gangs of cybercriminals,” noted the report.

Bots 52

Bots Account Takeovers Cybersecurity Credential 52

The Payments Association

APRIL 2, 2025

AI in payments: The battle against fraud's evolving threat May 2 2025 by Payments Intelligence LinkedIn Email X WhatsApp Whats the article about? With fraud accounting for a significant portion of UK crime, understanding AIs role is critical for developing effective, future-ready defences. Why is it important?

AI 88

AI Financial Crimes Deepfake Fraud Prevention 88

PYMNTS

APRIL 30, 2018

As a result, Kolacz is rolling out technology for brands and retailers to connect with customers through messaging platforms such as Facebook Messenger, WeChat , Viber and WhatsApp. In addition, IAmBot seeks to provide customer service through artificial intelligence (AI)-backed technology. The Platform. The Road Ahead.

Bots 47

Bots AI Research Consumer 47

PYMNTS

JULY 18, 2017

Artificial intelligence (AI) has helped to swing the pendulum in favor of chatbots, along with other technology integrations, into a sweet spot that’s helping to likely streamline processes throughout retail. Chatbots are here, and there will be a lot more of them in retail by the end of 2017,” said Baird. Research from U.K.-based

Bots 48

Bots AI Automation Research 48

PYMNTS

JANUARY 22, 2019

Last year was the year of artificial intelligence (AI), declared Brighterion CEO Dr. Akli Adjaoute for PYMNTS’ 2018 year-end eBook. The technology is proliferating financial markets, particularly for some of the world’s largest financial institutions in need of enhanced compliance solutions.

AI 77

AI Finance Risk Mitigation Accounts 77

PYMNTS

DECEMBER 23, 2019

An artificial intelligence (AI)-powered travel bot called Eddy Travels has raised about $500,000 in a pre-Seed funding round, according to reports. ikonis then saw an opportunity with the new technology for AI, machine learning and language processing, which powers personalization.

Bots 52

Bots AI Process Technology 52

PYMNTS

JANUARY 9, 2019

Rather than crunching numbers, human talent has the potential to provide the advisory services SMBs demand, while automated technologies take care of the bare-bones calculations. These technologies have also heightened anxieties about the potential for technology to replace human talent outright.

Small Business 71

Small Business Bots Accounts AI 71

PYMNTS

AUGUST 16, 2017

Through the advancements chatbots have undergone over the past few years, including artificial intelligence (AI) and natural language processing, the presence of more human-like responses are slowly becoming the expected norm among consumers. billion by 2022. Coming in at the number three spot: chatbots.

Bots 44

Bots AI Research Consumer 44

PYMNTS

DECEMBER 2, 2019

Insidious shopping bots infiltrate eCommerce sites year-round, but the holiday season brings them out in droves, with 20 bots for every one human, NBC reported on Saturday (Nov. The bots are “largely operated by organized gangs of cybercriminals,” noted the report.

Bots 43

Bots Account Takeovers Cybersecurity Credential 43

PYMNTS

APRIL 25, 2017

When it comes to chatbots, the available outlets for them reside in the cloud, resulting in text-based bots and voice-activated bots like Amazon’s Alexa, Apple’s Siri and Google’s Home.

Product 79

Product Bots AI Consumer 79

PYMNTS

JULY 13, 2018

As Facebook continues its forays into commerce, the company has filed a patent for a messaging bot that enables users to pay for items. The patent , which is called “Processing Payment Transactions Using Artificial Intelligence Messaging Services,” details a bot that can understand and reply to the requests of users, CB Insights reported.

Bots 49

Bots Facilitators Automation Process 49

PYMNTS

SEPTEMBER 20, 2016

Nay, double dare you to find an industry without a bot. It’s true: bots have squeezed their way in and they’re changing the way companies interact with consumers online. . Recently, PYMNTS’ Karen Webster discussed if it’s time to jump on the “ Bot Bandwagon ” this week , and perhaps it is. Speaking of address.

Bots 77

Bots Addressing Technology Consumer 77

FICO

MARCH 6, 2020

FICO brings AI and advanced analytics to risk management, fraud detection, collections and much more. Here at FICO, AI is in everything we do. In our experience these technologies can increase the number of SARs by 20% while at the same time producing efficiency gains of 30% in alert investigation and case management.

Financial Crimes 81

Financial Crimes Crime Compliance Technology 81

CB Insights

SEPTEMBER 14, 2017

Artificial Intelligence (AI) is fundamentally changing how businesses operate across all sectors, including manufacturing, healthcare, IT, and transportation. Advancements in AI over the last decade are presenting opportunities for companies to automate business processes, transform customer experiences, and differentiate products offerings.

AI 78

AI Automation Research Due Diligence 78

PYMNTS

APRIL 19, 2017

And from there, F8 took on a much more forward-looking tone — with AR/VR and bots playing the day’s starring roles. “If by David Marcus, Facebook’s SVP of Messaging Products, during his keynote remarks, Marcus announced that there are 100,000 bots on the platform, up from 33,000 in September, and 100,000 developers working on the platform.

Bots 42

Bots AI Innovation Checks 42