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Singapore will need to prioritise security over convenience in the ongoing fight against financial scams, according to MAS Managing Director Chia Der Jiun. These include investment scams and impersonation scams where victims are misled into thinking they are dealing with legitimate officials or financial services.
Singapore authorities and banks are ramping up efforts to tackle a growing scam where fraudsters steal card details through phishing and trick victims into providing an OTP. The public can report scams by calling the Singapore Police Hotline at 1800-255-0000, submitting information online at www.police.gov.sg/i-witness,
The Monetary Authority of Singapore (MAS) and the Infocomm Media Development Authority (IMDA) will implement the Shared Responsibility Framework (SRF) for phishing scams on 16 December 2024. Duties of FIs and PSPs FIs and PSPs must implement several anti-scam measures to prevent unauthorized access and detect phishing threats.
The consequences of these scams can be devastating, both financially and emotionally. Common Payment Scams Targeting Seniors Phishing Emails and Texts: Scammers impersonate legitimate organizations, such as banks or payment apps, asking seniors to provide personal information or payment details.
WhatsApp prides itself on the security of its encrypted messages, however, according to new research from Revolut, the global fintech with 11 million UK customers and 50 million globally, UK consumers are losing an average of 2,437 from scams originating on the communications platform. Encryption does not equate to immunity from scams.
Using device-based biometrics, such as fingerprints or facial scans, payment passkeys replace other authentication methods like one-time passwords (OTPs) to make online transactions not only faster and more convenient, but also more secure against fraud and scams. Upon successful authentication, the transaction is completed.
Phishing continues to be one of the most prevalent scams affecting both consumers and businesses. Even in a highly secure payment environment with the widespread adoption of multi-factor authentication (3DS), phishing remains a major concern.
ScamAlert transforms customers into active defenders against increasingly sophisticated scams. This is particularly crucial because, in many scams, customers validate fraudulent transactionseffectively handing scammers the green light to continue their schemes.
From shifts in unauthorised card fraud to the evolving nature of authorised push payment scams, there’s a lot to unpack—and a lot at stake. One of the most alarming trends identified in the report is the continued rise in social engineering scams, which now account for a significant portion of fraud activity. million cases recorded.
The technology is enabling large scale impersonation scams, including executive-level business email compromise (BEC) attacks and misinformation campaigns. India is experiencing a rise in deepfake identity fraud, with cases surging by 550% since 2019. Application program interfaces (APIs) are also frequent targets.
Scam Transaction Monitoring: Safeguards customers and programmes from the growing threat of Authorised Push Payment (APP) fraud. 3D Secure (3DS): A next-generation authentication service enhancing security with flexible customer response options, ensuring compliance, customer trust and enhanced conversion rates.
Credit card and payment fraud remain major threats to both consumers and merchants, with card-not-present (CNP) scams and identity theft driving the majority of losses. Canada’s fraud rate is lower than that of the United States, but growth in organized fraud rings, AI-powered scams, and phishing attacks shows the threat is evolving.
Fraud-fighting models double detection rates, block over $350 million in attempted theft for the case and slice scam losses by up to 50 percent, with one bank saving 17 percent more funds for clients and processing 250,000 security queries each month. Impact: In testing, Revolut’s AI feature reduced fraud losses from such scams by 30%.
Brits scams are costing victims hundreds of pounds, with 40% unable to recover lost funds, according to a new survey. In the last 12 months, 16% of Brits who have experienced fraud or scams have lost between £250 and £500, while 1 in 10 have lost between £500 and £1000. million people.
Notably, 29% of respondents prefer to shop at stores with higher security measures, while 21% say they like it when retailers ask them to provide their identity through second-factor authentication (2FA) as it gives them confidence that there is efficient fraud protection in place. million) due to these scams, according to Singapore Police.
Enhanced selfie and fraud detection tools are necessary to protect social media engagement, ensure account authenticity, and prevent the risks posed by fake accounts. As a result, a full 30 per cent of identity fraud attacks targeted social media in Q4, compared to a mere three per cent in Q1.
Mark McMurtrie (TPA) opened the session by presenting data showing how fraud tactics have shifted from physical card theft to more sophisticated digital scams. Instead, it encompasses increasingly complex schemes that exploit systemic gaps, from first-party fraud to sophisticated AI-driven scams.
Fraudsters are exploiting GenAI tools such as large language models (LLMs), voice cloning, and deepfakes to carry out increasingly sophisticated scams that are harder to detect and prevent. Fraudsters can use GenAI to: Quickly learn about specific targets and create personalised scams.
million reported incidents, including scams, identity theft, and card fraud. By contrast, countries like the UK, Australia, and Canada have seen greater success in reducing fraud by mandating EMV chip usage and more aggressive enforcement of secure authentication standards. Total consumer losses: Over $12.5 Total fraud complaints: 2.6
Forty per cent of Brits who have fallen victim to fraud or scams in the last year haven’t been able to recover the money lost as a result, a new survey has revealed. In the last 12 months, 16 per cent of Brits who have experienced fraud or scams have lost between £250 and £500, while one in 10 have lost between £500 and £1000.
It also points to generative AI as a future driver for fraud prevention and authentication, enhancing security measures in 2025. The report highlights significant growth in transaction volumes and market penetration, particularly in emerging markets, reflecting a clear shift toward digitised payment methods.
AZN is aware that individuals are rightly suspicious of clicking links, as these have been associated with scams and financial fraud. Transactions are authenticated in real-time utilising 3D Secure 2 to manage chargeback risks and liability for fraudulent transactions.
Other ways fraudsters leverage the latest technology to fraudulently extort firms and consumers are through machine learning, natural language processing (NLP), and deep learning to conduct sophisticated scams and bypass traditional security measures. fingerprints, facial recognition), and behavioural biometrics (e.g.,
Wire fraud and online scams are growing in prevalence and disproportionately affect older customers, who are more likely to be buyers of properties in popular Spanish retirement locations. Redpin Payments enables Spanish solicitors to reclaim hours from each transaction while providing enhanced security and cost savings to their clients.
Key changes could include embedding platform-wide risk analytics, adopting real-time authentication, aligning their fraud strategies along business goals, and embracing transparency through AI. Nearly 1,200 scam domains were linked to fraudulent merchant accounts in 2024, with most registered in the UK and Hong Kong.
Fraudsters are exploiting weaknesses in identity checks, authentication layers and outdated digital know your customer (KYC) systems. Singapore hit record highs in scam cases and losses, with a shift toward authorised push payment fraud. There has been a year-over-year decline in scam losses since then, with losses falling 13.1%
From voice cloning to deepfake merchant scams, the threat landscape is evolving. AI is enabling: Biometric authentication that eliminates passwords and PINs. This isn’t just about staying compliant,it’s about scaling governance without slowing innovation. Invisible payments , where transactions happen passively in the background.
In the digital world where seamless automation is the priority, organisations across banking, insurance and telecom rely on government provided authentication services.
Consider Hong Kong, where in early 2024 a deepfake scam tricked a corporate employee into transferring USD $25.6 Some of these tools have even advanced to the point of simulating accurate lip-syncing, allowing attackers to bypass voice-based authentication systems. million to fraudsters impersonating company executives.
Identity, authentication, and scam defense sharpen Identity verification and step-up authentication continue to improve, especially now that they are paired with real-time scam and dispute tooling.
The Electronic Funds Transfer Act (EFTA) also requires added security features, such as multi-factor authentication, end-to-end encryption, and tokenization. Security risks: Phishing scams, theft, and hacking make EFTs a less secure option than ACH. These help protect both businesses and customers against potential fraud.
Benefits of contactless payments It gives your customers more flexibility and speeds up the checkout process Encryption and tokenization are defining features of NFC payments, helping to drastically reduce the risk of fraud It can be an additional payment method that will increase your market reach and attract more customers Drawbacks of contactless (..)
The increase may be due to more complex methods being used, such as social engineering methods to convince victims to divulge one-time passcodes (OTPs), which are used by criminals to authenticate illegal transactions. Purchase scams, in which victims pay for goods or services that do not materialise, also increased by 1% in losses, to £87.1
Lost phones with weak PINs, malware, social engineering scams, and even seemingly secure biometric authentication can be compromised with sophisticated spoofing techniques. A compromised login exposes an entire financial ecosystem bank accounts, loyalty programmes, potentially even crypto holdings all housed within the wallet.
Chargebacks are an important consumer protection mechanism to ensure that consumers don’t fall victim to unscrupulous sellers or scams. For example, PSD2 in the European Union mandates strong customer authentication, reducing fraudulent claims over large transaction amounts.
Recent data shows that crypto scams resulted in losses exceeding $3 billion in 2024 alone, with fake exchanges accounting for a significant portion of these thefts. Key security features to evaluate include: Two-factor authentication implementation (mandatory vs. optional). Cold storage protocols (percentage of assets kept offline).
The Singapore Police Force (SPF) and the Monetary Authority of Singapore (MAS) have issued a joint warning about a sharp increase in government impersonation scams. These scams involve fraudsters posing as bank officers, often from major banks like DBS, OCBC, UOB, or Standard Chartered, to deceive victims.
Singapore’s Anti-Scam Centre (ASC) and DBS Bank have successfully recovered more than S$170,000 lost in a technical support scam. Realizing she had been scammed, the victim immediately reported the incident to the police. For more information, visit Scam Alert or call the Anti-Scam Helpline at 1800-722-6688.
The June edition once again demonstrates how bad actors continue to leverage this new technology to advance their scamming capabilities, improving both the efficiency and apparent authenticity of their outreach.
Ahead of Money20/20 US, Visa , a global leader in digital payments, today published the State of Scams: Fall 2024 Biannual Threats Report. The latest edition of the report brings to light several emerging threats and scams targeting banks and consumers, including a surprising resurgence of small-scale physical crime.
No less than 219 customers of DBS Bank have reportedly been duped by sophisticated phishing scams in the first two weeks of 2024, resulting in a collective loss of approximately S$446,000 (US$335,000), Channel News Asia learned from a joint statement by the Singapore Police Force and DBS on Sunday (14 Jan).
Financial institutions (FIs) and other issuers need more assurance than they’ve been getting, however, as cyber scams founded on false identities and bogus accounts are through the roof. Per the November Tracker , “Many banks, utility companies and government agencies have been leveraging two-factor authentication (2FA) for several years.
And as Entersekt Senior Vice President of Product Christian Ali told PYMNTS in a recent interview, the means by which banks authenticate their suddenly digital users must change, too. Scams have grown by triple-digit percentages as measured month over month. That security layer itself is only as strong as the authentication process.
The ‘courier scam’ is a global issue that intensified late last year and presented another worrying trend in the new world of digital payments and card scams. These scams are very successful — here’s how they work: 1. A fraudster will always imitate a company to generate maximum potential to find a victim. The Financial Gain.
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