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Singapore-based insurtech firm bolttech is integrating generative AI tools from Amazon Web Services (AWS) to improve customer service, automate workflows, and reduce costs across its global operations. These bots enable real-time, personalised responses to customer policy questions across both simple and complex inquiries.
By monitoring how users interact with forms, their typing patterns and navigation behaviors, organisations can identify bots, automation and other non-human activities. This empowers teams to detect risk earlier in the customer journey, reduce false positives and automate decisions with transparency and control.
PaySpace is now Deel Local Payroll: New Brand, Same Team and Innovation The acquisition, concluded in 2024, aligns the award-winning Deel Local Payroll team and cloud-native PaySpace platform with Deel’s global operations. Deel customers benefit through enhanced, innovative, and more flexible payroll tools for their teams.
The digital era has brought about an immense shift in the way businesses operate, with automation becoming a key driver of efficiency and productivity. What is intelligent process automation? Intelligent process automation replicates human activities and can even improve them over time.
The insurance industry has been bogged down by sluggish service and even slower payouts for decades, and while policyholders have certainly weathered their fair share of friction from the sector’s legacy incumbents, those insurance companies themselves have also suffered from a lack of digitization and automation.
bot from “Lost in Space,” “WALL-E,” Johnny 5 from “Short Circuit,” R2-D2 (C-3P0 and BB-8) from “Star Wars” — popular culture is filled with robots we love. Professionally, he’s banking on it in some sense, since he’s the mind behind a coming fleet of automated electric cars and trucks. The Retail (Ro)Bots. Bitty Bots.
Interestingly, the study found that of the successful businesses that are seeing growth, 89 percent have already enacted a full-cycle digital transformation that incorporates automation and innovation alongside employee reskilling and learning. In this week’s AI/BOT news, we’ve seen a myriad of interesting developments.
Payments credit union service organization PSCU unveiled the deployment of desktop automation via its partnership with Jacada to optimize the call center experience. The smart agent assistant works alongside the agent to offer proactive guidance, surface relevant knowledge, invoke automation sequences and more.
Those challenges have made SMBs notoriously technology-adverse, though it may be an unfair characterization, particularly considering the influx of small business FinTech innovation in recent years. “And a lot of the innovation is coming at the early stage.”
Unlike traditional trading bots that rely on rapid-fire executions, this solution prioritizes strategy over speed, using sophisticated technical indicators to refine trade entries and exits. This innovation represents a shift toward disciplined, trend-focused trading, offering an alternative to fast-paced scalping or short-term speculation.
Limassol, Cyprus, March 17th, 2025, FinanceWire FXiBot , the latest innovation in forex automation, introduces a precision-focused strategy designed to master GBP/USD trading with a disciplined, single-position approach. With automation reshaping forex markets, traders increasingly seek systems that prioritize strategy over volume.
Brown believes that the two types of companies most likely to become early adopters of AI are ones in highly specialized fields and ones with “low-hanging fruit” that would be easy to automate. Specialized fields with their own unique jargon present, perhaps counterintuitively, a lesser challenge, if you ask Brown. Is it turned on?
They crave automation, transparency, and personalization. Through this funding, ThoughSypot is hoping to expand its capabilities with new innovations. Given these figures, and varying degrees of purchasing power, and interest in trying out new technologies in everyday settings, millennials seem to have the upper hand.
And the bots. And the Benjamins that can be made from bots…. The company has said it will use the funding to boost its efforts in robotic process automation (RPA). It is RPA that is the selling point here, where bots are deployed to help make daily life a bit faster and more seamless.
Rather than crunching numbers, human talent has the potential to provide the advisory services SMBs demand, while automated technologies take care of the bare-bones calculations. McKinsey research , released in 2017, pegged the number of jobs worldwide that could be lost to automation by 2030 at 800 million. ” .
Most automated systems get caught in short-term fluctuations, often executing trades without accounting for the broader market picture. Smart Automation Meets Strategic Control AI is redefining financial markets, pushing traders beyond basic automation. Markets move fast, and traders need more than just automation.
Even regional and mid-sized banks have started deploying AI for automation and analytics. Automation of routine processes (like loan processing or compliance checks) is also significant (over half report using AI for automation). banks are positioning themselves to lead the next wave of AI-enabled innovation in global finance.
In addition to arming these banks with the digital infrastructure they need to receive remittances, the initiative will fuel local innovation by providing community banks additional money in their ledger to offer loans.” This democratisation of credit access fosters economic growth and resilience.
The product will also, the company said, protect against identity assumption, bot quotes, and “ghost brokering,” which is when fraudsters use fake documents. He added that “an AI-driven solution that establishes trust or risk in real time can detect and stop this automated behavior.”. In a Tuesday (Aug.
For example, firms are banned from using bots in a way that allows them to buy thousands of tickets for events and then resell them for highly marked-up prices. The rules would mandate that companies use automated means to detect unlawful content and also appoint corporate officers for 24/7 coordination with law enforcement officials.
However, a revolutionary approach known as "no-code automation" is transforming the landscape of application development. While it's important to note that coding is still involved in any no-code automation tool, the complexity is hidden behind user-friendly visual mechanisms. What is no code automation?
Winners are still being sorted, but it does seem increasingly clear that the last mile of delivery in many major metros will be all about the bots closing the gaps. When the bot was introduced in December of 2018, Postmates said it would begin cruising sidewalk in 2019, though no official start date has been announced.
Telegram is a free, multi-platform messenger that houses apps and bots for various functions including games and entertainment, and financial management. The new Altery embedded finance service, the Altery Payment Bot, will provide Telegram users with a seamless payment option they can use on daily digital interactions.
Generative Artificial Intelligence (GenAI) is revolutionising many industries, but with this innovation comes significant risks. Automate scam operations at scale with minimal effort and cost. Using advanced generative models, it creates content that is increasingly realistic and sophisticated.
Artificial intelligence (AI) robot technology firm Aitheon is introducing an array of so-called “digibots” developed to automate business processes using blockchain technology, according to reports. Those bots include Aitheon Drive, which, reports said, is comparable to Google Drive and Dropbox.
To provide retailers with an automated option for last-mile deliveries, shipping carriers are entering the world of robotics technology. FedEx , for instance, recently unveiled its FedEx SameDay Bot concept, which the carrier said is in development with DEKA Development & Research Corp.
Today, however, businesses are selling innovations like artificial intelligence, SaaS or gig economy services. The CEO admitted accountants are often slow to innovate. But, there’s a problem with corporate accounting technology providers promising “automation,” Ty said. That changes accounting,” Ty explained.
Per The State of Automation Report , there are 4.6M A growing wave of AI-infused Expert Automation & Augmentation Software (EAAS, pronounced /?z/) STATE OF AUTOMATION REPORT. Download a deep dive on AI, robotics, and the fear of job displacement from automation. such jobs at risk in the USA due to AI. What is EAAS?
Vitto (India) Vitto is a MSME focused fintech startup using behavioural data for credit risk profiling and automating credit decisioning with AI assistance. The Vitto app improves financial health by helping users manage their personal finance through automated expense tracking, personalised budgeting, and financial insights.
Pasadena, California-based startup Miso Robotics is ready to introduce Flippy, the automated fast-food burger-flipper — and, according to many, the beginning of the end for burger boys and maybe even for low-skill laborers in general. The kitchen can be entirely automated,” Miso Robotics CEO David Zito has said. “We All told, that’s 5.1
The grocery battles are heating up in retail, and that is sparking innovation and could lead to even more disruption. Another example of grocery innovation at the show involved “a small autonomous drone using computer vision and artificial intelligence (AI) to tackle on-shelf inventory visibility. Consumer Needs.
“When you're looking at account takeovers, for example, it's predominantly automatedbot attacks that have an identifiable signature,” Curt Garner , Chipotle’s chief technical officer, said in an interview with PYMNTS. “As
What began as a tool for basic automation has evolved into a powerful intelligence layer, quietly reshaping how we fight fraud, route transactions, and deliver seamless, personalised payment experiences. Behavioural biometrics distinguish real users from bots or synthetic identities. It spots anomalies before a threat becomes a breach.
In corporate finance, automation changed the game. But there’s a new FinTech trend that wants to empower financial execs even more, with some players acknowledging that basic automation falls short. Robotics process automation (RPA) is a recent favorite among some B2B FinTechs.
A simplification, perhaps — but if one were looking for the simplest statement to explain the narrative following the era of automation, that would probably be it. While there are grains of truth mixed into that rather apocalyptic employment narrative, it gets much more wrong than it gets right about the automated future.
Global holiday spending is expected to rise 16% in value from October through December 2024 compared to the same period last year, according to analysis by ACI Worldwide (NASDAQ: ACIW), an original innovator in global payments technology.
Other innovations are taking place, including at Walmart. Automated grocery systems like Alphabot can reportedly pick and pack orders an estimated 10 times faster than a person, which could increase order capacity as demand grows for online grocery services. Grocery Robots.
In the sections below, we break down the impact by five key areas of customer experience: personalization, self-service, customer engagement, support automation and accessibility. Market Impact: Banking Industry Leads in AI Adoption A McKinsey survey indicates that AI adoption is now mainstream across industries.
Why deliver oneself to a store — and face the hassle of heat, crowds and parking — when the store can deliver itself to you, especially if that delivery might someday involve a real, “live” delivery bot rolling to your door? It might seem a bit far-fetched now, but the bots are built and automation is clearly on the rise.
In a recent interview with PYMNTS, Nicholas Ahrens, vice president of innovation for retailer trade group the Retail Industry Leaders Association (RILA), said this can leave retailers, as well as merchants, operating online platforms in different states caught in the middle. Fun, Cool and Otherwise Interesting.
We used the CB Insights platform to identify 7 innovative companies that are fighting the good fight against fake news. Distil offers an end-to-end solution for companies to gain complete visibility and control over “human, good bot, and bad bot traffic” — all of which can be potent distribution engines for misinformation.
Payments credit union service organization PSCU unveiled the deployment of desktop automation via its partnership with Jacada to optimize the call center experience. The smart agent assistant works alongside the agent to offer proactive guidance, surface relevant knowledge, invoke automation sequences and more.
However, with the rapid advancement of technology, document processing now refers to the use of automated tools that can process documents with little to no human intervention. Automated document processing solutions have become an essential tool for businesses to save time, reduce errors, and increase productivity.
Facebook has hung its hat on the future of chatbots as a means of automated customer service, and when the social network provides such a platform, it was always a matter of time before smaller startups started leveraging that support.
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