article thumbnail

The Best Way for a Business to Handle Chargeback Management

Clearly Payments

Skills Required: Attention to detail, familiarity with card network rules, and proficiency in analyzing transaction data. Employee Training : Keep your team updated on card network rules and dispute resolution techniques. Monitor KPIs : Track metrics such as chargeback ratio, win rate, and resolution time.

PCI DSS 59
article thumbnail

Avoided.io: Revolutionising chargeback management and fraud prevention

The Payments Association

is committed to ensuring its platform complies with the latest payment industry regulations and card network rules. is positioned at the forefront of the payments industry, continuously working to improve payment security and streamline chargeback management. helps businesses navigate this complex landscape with ease.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Restaurant Credit Card Surcharges: Legalities & Best Practices

EBizCharge

Why Restaurants Add a Credit Card Surcharge Many restaurant owners are looking at credit card surcharges as a financial strategy to combat rising operational costs. As credit card usage continues to grow so do the associated processing fees that eat into profits. Here are the steps to get started surcharging: 1.

article thumbnail

Maximum Credit Card Surcharge Limits Explained

EBizCharge

One option on the table is adding a credit card surcharge—a small extra fee to help cover your costs. But here’s the catch: surcharge rules are a patchwork of federal guidelines, state laws, and card network rules. And the card networks like Visa and Mastercard have their own rulebooks.

article thumbnail

Surcharge vs. Convenience Fee: What’s the Difference?

EBizCharge

As payment processing costs continue to rise, many businesses are looking for ways to offset these fees. Two popular options—credit card surcharges and convenience fees —can help recover some of these costs. What Is a Credit Card Surcharge?

article thumbnail

InterContinental Hotels Hacked?

PYMNTS

We were made aware of a report of unauthorized charges occurring on some payment cards that were recently used at a small number of U.S.-based We continue to work with the payment card networks.”. “We Payment card network rules generally state that cardholders are not responsible for such charges.”.

Breach 54
article thumbnail

How to Build a Chargeback Payments Team in your Company

Clearly Payments

Collaboration with the Analyst: Advises on handling complex chargeback cases and navigating card network rules. Best Practices for Managing a Chargeback Team Managing a chargeback team requires a combination of good planning, efficient processes, and continuous improvement.

Disputes 105