Fi911

JULY 11, 2025

With each dispute costing between $25 and $50 to process manually, automation has shifted from a nice-to-have to a business necessity for many organizations. The traditional approach — teams of analysts reviewing disputes, gathering documentation, and crafting responses — struggles to keep pace with growing volumes.

Best Practices

The Payments Association

FEBRUARY 3, 2025

In todays fast-paced digital landscape, managing payment disputes and chargebacks has become a significant challenge for businesses, especially in the e-commerce sector. Chargebacks, often triggered by fraud or customer disputes, can severely impact a companys revenue, reputation, and operational efficiency. Thats where avoided.io

Fraud Prevention

Clearly Payments

NOVEMBER 18, 2024

Here are some other articles on chargeback management: How to Build a Chargeback Payments Team in your Company How to Win Chargeback Disputes What is a Good Credit Card Chargeback Rate for Merchants? Skills Required: Attention to detail, familiarity with card network rules, and proficiency in analyzing transaction data.

PCI DSS

EBizCharge

JUNE 17, 2025

As payment processing costs continue to rise, many businesses are looking for ways to offset these fees. Two popular options—credit card surcharges and convenience fees —can help recover some of these costs. What Is a Credit Card Surcharge? Debit card surcharges are prohibited by card brand rules.

Credit Cards

EBizCharge

JUNE 23, 2025

One option on the table is adding a credit card surcharge—a small extra fee to help cover your costs. But here’s the catch: surcharge rules are a patchwork of federal guidelines, state laws, and card network rules. And the card networks like Visa and Mastercard have their own rulebooks.

Credit Cards

Clearly Payments

SEPTEMBER 18, 2024

A chargeback is a reversal of a credit card transaction initiated by the cardholder’s bank, usually as a result of a dispute by the customer over the purchase. Key Activities of a Chargeback Team Reviewing Dispute Notices: Receiving and thoroughly investigating dispute notices from credit card issuers is the first task.

Disputes

Clearly Payments

FEBRUARY 8, 2024

The payment landscape in the United States is intricate, continuously evolving to accommodate innovations and meet the changing demands of consumers. Through transparent disclosures, dispute resolution mechanisms, and limits on consumer liability, regulations shield consumers from deceptive practices and ensure their financial well-being.

Regulations