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FICO Named Leader in Forrester’s 2025 AI Decisioning Platforms Report

Fintech News

Global analytics software firm FICO has been named a leader in The Forrester Wave: AI Decisioning Platforms, Q2 2025 report. According to Forrester, AI decisioning platforms “transform how organisations operationalise both human intelligence and AI at scale, enabling faster, more accurate decisions across complex business processes.”

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Banking on Intelligence: The Global Sprint to AI Maturity in Finance

Finextra

Across the globe, countries are embracing AI at vastly different speeds, with Asia and the Middle East taking the lead in enterprise adoption, while the U.S. and UK scale up their generative AI pilots. and UK scale up their generative AI pilots. AI adoption—including generative AI—varies significantly by country and region.

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Navigating the rise of AI-enabled fraud

The Payments Association

The article explores the growing threat of AI-enabled fraud in the payments sector and how firms can combat it with advanced technologies. It highlights the urgent need for payments firms to address AI-driven fraud to protect financial security, maintain customer trust, and comply with regulations. Why is it important?

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AI Becomes the Banker: 21 Case Studies Transforming Digital Banking CX

Finextra

Within this article, we analyze how AI’s adoption in 2024 impacted key areas of digital CX, highlighting global trends as well as specific insights from major markets like the US and UK. Overall, banks that deployed AI at scale in 2024 reported significant improvements in digital channel usage and customer feedback.

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Mckinsey: Generative AI to Transform Risk Management in The Next 5 Years

Fintech News

Generative artificial intelligence (AI), also known as gen AI, is expected to significantly impact risk management over the next five years, allowing financial institutions to automate tasks, accelerate processes and improve efficiencies. Following a credit decision, gen AI can draft the credit memo and contract.

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AI for good: Boosting payments compliance with technology

The Payments Association

AI has been a hot topic in the financial services sector for some time and the topic keeps gathering momentum. Read more

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5 Tips for CFOs to Limit AI Risks

The Finance Weekly

The business world is changing fast, giving Chief Financial Officers (CFOs) and their teams a chance to use Generative Artificial Intelligence (Generative AI) for innovation and efficiency. Generative AI can help in saving costs, making better decisions, and developing skills. This enhances customer experience and loyalty.

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