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We often explore how fintechs are changing the banking and payments landscapes, and sometimes look into how their solutions are supporting financial inclusion and helping people develop healthy financial habits.
Texas-based Sage Capital Bank has partnered with digital banking solutions provider Apiture. Courtesy of the partnership, Sage Capital Bank will deploy Apiture’s Consumer Banking, Business Banking, and Digital Account Opening solutions, as well as its Data Intelligence solution.
Hyperdesk – San Francisco, California and Mexico City, Mexico Founded in 2025, Hyperdesk provides an AI-powered search engine that helps creditunions and communitybanks grow their loans and deposits by better engaging with local businesses. Karen Elliott is CEO. Eric Yez is Founder and CEO.
Everyone loves a startup ( aka challenger bank ), especially when they have a compelling story. However, when it comes to trusting someone with your money, many small business owners prefer to deal with companies embedded in the local economy, even if it means not getting the latest onlinebanking features or the best interest rate.
As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it. Merchants, he said, “need to make sure they not only accept credit cards but also contactless payments.”. As Good noted, four in 10 U.S.
Communitybanks and creditunions are feeling the pressure to boost their digital card services or risk losing customers to megabanks and digital challengers, Ondot Systems ’ Chief Strategy Officer Todd Lesher told PYMNTS in a recent discussion. FinTech players are also grabbing deposits. Square announced $1.3
To regain some of that ground, Connie Davis, senior vice president at FIS , told PYMNTS in a recent interview, FIs — particularly creditunions (CUs) and communitybanks — must transform the way they think about digital offerings and connected experiences. The technology has moved with the times,” Davis told PYMNTS.
Communitybanking can be one of the most rewarding and most challenging areas of financial services in which to work — that’s the view, anyway, of Rebeca Romero Rainey, president and CEO of Independent Community Bankers of America (ICBA) , who recently joined the nation’s leading advocacy organization that exclusively represents communitybanks.
Indiana-based New Washington State Bank (NWSB) has selected Apiture’s Digital Banking Platform to power its online and mobilebanking solutions. The communitybank will also deploy Apiture’s Account Opening and Data Intelligence solutions to onboard customers faster and to offer tailored campaigns.
back to some semblance of “normal” has challenges — and opportunities for banks, especially communitybanks and creditunions. The challenge lies with serving the needs of the individual who may be hesitant to go back to the old ways of banking — of walking up to teller windows, of handling cash in envelopes.
Embedded finance and digital banking solutions provider Finotta has announced a strategic partnership with Constellation Digital Partners (Constellation). Constellation will integrate Finotta’s Personified platform into its own solution to help creditunions offer personalized financial guidance to their members.
In some ways, the average creditunion customer is very much like the average customer of any financial institution. It doesn’t matter where you are banking, if you have a problem you want to be able to reach out at any time and get that problem solved,” Jack Lynch, chief risk officer at PSCU , told PYMNTS in a recent discussion.
5), J.P.Morgan CEO Jamie Dimon said banks that don’t adapt in how they deal with customers will go the way of the dinosaurs. Banks are good at creating pain points by making customers sign several forms and documents, Dimon told Sibos attendees. “We We’re a mobile app, and that’s how we deliver our services.”. On Monday (Oct.
At the same time, bank branch closures appear to be accelerating, with small towns across the country losing a combined 14 percent of their banks between 2012 and 2017. Many small businesses, too, are struggling to access the bank products they need to survive and thrive, like bank loans and deposit accounts.
Creditunions (CUs) have a growing opportunity to capture and keep their member customers, but only if they’re able to elevate their offerings to the levels seen with large banks and FinTechs. Small businesses, too, have heightened their expectations from their financial service providers, and creditunions are no exception.
creditunions and banking institutions to its platform this month, according to a report. The list of banks added to the list has been growing recently, including international ones as well. 6, Google announced that Danske Bank would support the app. The American banks are: Arundel Federal Savings Bank.
Consumers’ affinity for onlinebanking solutions, especially mobilebanking, is far from new. The COVID-19 pandemic is highlighting how necessary these solutions are for consumers’ banking needs, however, and how high their standards for these channels have become. Around The CreditUnion World.
Questions like, “What is a bank?”. It’s a fair question today, particularly as we observe the blurring of the lines between traditional banks, Big Tech and FinTechs — and as we contemplate the impact that the blurring of the digital and physical worlds has on consumers’ expectations and customer service paradigms.
When you are talking about smaller [community] banks, regional banks and creditunions, there just aren’t the in-house resources to build their own digital lending solutions for products such as private student loans, student refinancing and home improvement loans.”.
And according to five observers across the spectrum of traditional financial institutions (FIs), payment networks and digital-only banks, opportunities are there for digital-first and hybrid models alike to succeed — so long as they harbor a relentless focus on identifying and solving customer problems. The Great Stress Test.
Starling Bank, the digital-only U.K. bank, has now added Apple Pay support as an online payment method, which means customers can add their Starling debit card to Apple Wallet. According to a news report , with the mobile pay support, customers can make online payments via their Apple devices.
and finance experts are celebrating with new data on the state of the entrepreneurial community. But analysts from Bank of America, Square, Navcom and the National Association for the Self-Employed warn that challenges for some SMBs have reached new heights, too. National Small Business Week is this week in the U.S.,
Most consumers probably don’t have strong opinions about their banks, since the relationship tends to be more transactional than emotional. However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S. Bank responded to 71 percent.
Commissioned by Discover® Financial Services’ PULSE debit network and conducted by Banking & Payments Group , the study gauged insights from large banks, creditunions and communitybanks. Card-not-present (CNP) transactions, which include online and digital purchases, also saw significant growth.
The increasing reliance of payments and commerce on mobile devices renders location another important tool in making the three pillars of the customer relationship satisfying and relevant. Kennedy International Airport and having a prompt appear on his mobile phone for a “cigar store near the airport,” he said. Cigar Experience.
The new bank partnerships come as the company recently announced new features coming to Apple Pay during its worldwide developers conference in June. From there, they can be sent back to customers’ bank accounts. As of now, Pay P2P will live inside iMessage — it is not clear if the P2P platform will work outside the messaging app.
It’s a no-code, end-to-end digital onboarding platform that helps banks to create a complete digital onboarding experience in minutes. NayaOne provides this ecosystem where the best software, platform and experts come together to solve some of the difficult issues facing us today in banking and finance. .”
Although only 60 banks and creditunions (CUs) have made Zelle available to their customers, approximately 230 have signed up for the service. While some larger financial institutions (FIs) have joined the platform, regional communitybanks and CUs account for 85 percent of Zelle’s participants. billion in assets.
The fourth quarter of 2018 was kind to Venmo and Zelle , the two big peer-to-peer (P2P) services that are battling for consumer loyalty and market supremacy — a fight that pits PayPal , the owner of Venmo, against the banks that operate Zelle. Zelle Bank Gains. The numbers tell a story of ongoing growth and more consumer acceptance.
As consumers become used to, and increasingly embrace, life lived digitally, financial institutions (FIs) of all sizes must prepare for seismic shifts in how customers access financial services, communicate with their FIs and make payments. So, we reached out to our banks” to gauge utilization and to initiate a credit line increase program.
million investment , Austin, Texas-based Buzz Points is unveiling its new online management portal, Buzz Insight for its rewards and marketing platform. ” Buzz Insight is geared toward community financial institutions (CFIs) like creditunions and smaller banks, giving them visibility into customers and local business data. .
For example, despite the importance of mobile (and desktop) functionality for website visitors, some banks, even major ones (Chase I’m looking at you), don’t bother to reinforce its features and benefits. US Bank has always been good at doing just that. Mobile Check Deposit. Transfer & send money.
AcceptEmail serves today’s consumers with online, real-time email payments. Market segments include insurance, banks, telecom, utilities, and property management. Alfa-Bank offers a wide range of products and operates in all sectors of the financial market, including corporate and retail lending. Blockstack.io
Even so, it doesn’t veer too much toward the illusionary and nostalgic to submit the proposition that banking, and other financial services , used to be much more personalized — much more one on one — than is the case now. percent of banks have genuine artificial intelligence systems in place. The report found that 81.8
With MOX Pay from Malauzai Software , communitybanks and creditunions will be able to offer their business customers apps that will enable them to accept payments via remote deposit capture (RDC). ” Pelletier’s bank was one of the first to adopt the technology.
Aleo’s marketplace uses e-procurement, e-commerce and supplier financing bundled in a single open platform to offer small and medium enterprises an online procure-to-pay solution. Bankjoy offers developers a banking API for a modern, real-time, holistic interface for creditunions and communitybanks.
Tuum: Raised $48M for its modular banking technology, gaining traction with banks and financial institutions across Europe. Mahalo Banking: Raised $21M for its banking software; successfully launched new features, experiencing strong growth in client base. QuickFi : Reported a 45% increase in loan volume.
The edge mid-sized and communitybanks have historically had on the big guys is that they put a face to banking. Today, though, FinTech has changed the game, and new customer demands could be taking away communitybanks’ leg-up on their largest peers. Power report on retail banking in the U.S.,
Agentic AI solutions provider for communitybanks and creditunions, interface.ai , has introduced a pair of new tools to help fight deepfake fraud. The former replaces onlinemobilebanking with an AI assistant that provides intelligent guidance and personalized assistance. ” interface.ai
CCBank has chosen Portland, Oregon-based digital banking provider Tyfone. As part of the partnership, CCBank will deploy Tyfone’s nFinia Digital Banking Platform in order to offer new digital banking solutions to its business and retail customers. Utah-based CCBank has partnered with digital banking provider Tyfone.
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