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PYMNTS
SEPTEMBER 23, 2016
Nine years after the introduction of the iPhone to the market — and the subsequent great mobile leap forward — the verdict is pretty much in on mobile banking applications: Consumers like it, verging on loving it, and are eager for more of it.
PYMNTS
JUNE 12, 2018
Bank of America announced Tuesday (June 12) that Erica, its AI voice-activated virtual financial assistant that is available through its mobile banking app, has surpassed one million users. In addition to making Erica available on a nationwide basis, Bank of America said more features are being added to the mobile banking app.
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PYMNTS
MARCH 31, 2020
Digital and mobile banking may be more popular than ever, but it would be a mistake to count out the power of in-branch services just yet. Consumer surveys have found that 75 percent of financial institution (FI) customers place a great deal of importance on branch visits , with 70 percent visiting banks on a monthly basis or more.
PYMNTS
SEPTEMBER 14, 2020
Failing to properly authenticate students could delay their enrollment and improper authentication during onboarding could also open up universities’ online portals to fraudsters. Georgetown University, for one, is augmenting its onboarding process via a mobile application that students are required to download onto their phones.
FICO
JULY 27, 2020
Instead of a fingerprint, FICO’s voice signature capabilities allow users to enroll in online and mobile banking by saying a short phrase, such as “I love chips!” By having the factor be specific to your bank account (rather than your device), the user establishes a mechanism to prove inherence. by Doug Clare.
PYMNTS
NOVEMBER 29, 2016
An Accenture Banking Customer Survey found that, on a monthly basis, the majority of interactions (just over 88 percent) between banking customers and their banks are conducted via digital means — mobile banking, ATM withdrawals and social media engagement, to name a few.
CB Insights
JUNE 5, 2019
Download the free report to get a break down of all the industries facial recognition is disrupting and how. Few sectors place as high a premium on security and fraud prevention as the banking industry, and US-based banks are already using facial recognition with both priorities in mind.
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