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16 June 2025 by Payments Intelligence Merchant survey 2025: Navigating the payment innovation divide LinkedIn Email X WhatsApp What is this article about? A survey of 125 UK retail merchants exploring how payment innovation, customer behaviour, and emerging technologies are shaping retail competitiveness. Why is it important?
From digital payments to decentralised finance (DeFi), these companies are solving real-world challenges like financial inclusion and cross-border transactions, while setting new global standards for innovation. Using real-time payment technology, Nium helps companies speed up international transactions, simplify operations, and scale.
This Friday, March 28, 2025, marks the end of an era for DBS Bank as Piyush Gupta steps down after an extraordinary 16-year tenure as Chief Executive Officer. During his tenure, he turned DBS from a traditional lender into a globally recognised powerhouse of digital banking. His leadership has been nothing short of transformative.
Customers in this age of instant gratification always expect a smooth and seamless online payments experience. As a business owner, you must have a clear understanding of how online payments processing works to be able to create a hassle-free checkout process that will keep buyers coming back to your eCommerce store.
UK bank NatWest has partnered with payments giant Mastercard to launch a new mobile virtual card payment solution for business, Approval2Buy with Mobile Virtual Cards. Firms can instantly generate virtual cards for online use, as well as for ‘Tap and Go’ payments via digital wallets.
Just before the COVID-19 pandemic, one of the leading private banks in Latin America made a strategic move: it began replacing its legacy card issuing system in a bold shift toward digital-first issuing. With 24/7 online processing and event-driven decisioning, issuers deliver personalisation at scale—right when it matters.
How fintechs are challenging traditional banks in the merchant services space, posing a threat to banks’ core business and revenue streams. The shift driven by fintechs could erode banks’ dominance, forcing them to modernise or risk losing a significant share of the market. Why is it important? What’s next?
In many regions, they create jobs, drive innovation, and stimulate local economies. From innovative lending platforms to advanced payment processing, fintech is enabling them to access growth opportunities and thrive in today’s competitive markets. Fintech companies see this gap as an opportunity to innovate.
Doha Bank , one of the largest private commercial banks in Qatar is set to be the first bank in the market to officially launch VISA Commercial Pay (VCP) and the first Bank in the CEMEA region to introduce the VCP-Mobile Module, in collaboration with VISA for its Corporate Credit Card clients.
Payments Report 2024 As the global payments ecosystem undergoes a period of rapid transformation, the Payments Report 2024 serves as an essential resource for industry leaders navigating shifting trends, emerging technologies, and dynamic consumer behaviour.
The wallet supports recurring, one-click and on-file payment solutions and, in 2024, was responsible for the largest share of the volume transacted online through a digital wallet in the country. Here is our look at fintech innovation around the world. This is according to research from Payments and Commerce Market Intelligence (PCMI).
Artificial intelligence (AI) is helping organisations take their offerings to the next level, and reflecting on how it has done so over the last few years for itself, the US based financial institution, Bank of America has revealed that AI is now embedded across multiple business lines and areas including global technology, operations and training.
PayMint , a leading financial technology company, has announced that it has obtained final approval from the Central Bank of Egypt to launch its first Meeza prepaid cards in partnership with Abu Dhabi Islamic Bank Egypt (ADIB-Egypt).
As digital wallets reshape finance and big tech challenges traditional banks, who will control the future of money? The partnership signals a potential shift in power, where platforms like X aim to rival traditional banks in how money moves and who controls financial access.
In a country where mobile payment growth is projected at 22% annually, adopting solutions like Google Pay is essential to meet market demand. According to a recent report by Statista, the mobile wallet transaction market in the region is projected to reach $372.41 billion by 2025, compared to $59.74
By the end of 2024, Bank of America corporate clients will have made over $1 Trillion in payment approvals on the banks CashPro App, the mobile application that companies use to manage their treasury operations. 1 ranked mobile app for corporate and commercial banking.[1]
Banks commonly rely instead on outdated authentication methods like PINs, passwords, and repetitive verification steps, for even the simplest transactions. The disconnect between everyday smartphone verification and banking authentication is becoming harder to justify as payment technology and regulation advance.
PXP , a next-gen payment platform, today announces a strategic collaboration with Castles Technology, bringing cutting-edge Android-based terminal technology to merchants of all sizes across diverse point-of-sale environments.
Banking has entered a new era. To bank digital today is no longer a novelty, it is the default. From account opening to investment tracking, every core function of traditional banking now has a faster, more user-friendly counterpart online. What Does It Mean to Bank Digital?
As banking becomes more digitally-focused, it is becoming critically important for banks across the globe to embrace digital transformation, implementing more intelligent and embedded systems into their operations. It is about reimagining the core of banking – how a bank runs, scales and adapts – not just its interfaces.
Singapore FinTech Festival returned for its ninth annual edition, bringing together policy, finance and technology communities at the Singapore EXPO. As expected, innovations and announcements were rife throughout, here’s a roundup of all the news coming out of the global event.
These methods leverage digital wallets, mobile payments, bank transfers, and other innovativetechnologies to deliver more flexible options for consumers. Region-Specific Preferences : In Europe, 36% of online purchases are made through bank transfers, while Asia sees a dominance of digital wallets at 70% of transactions.
They include: the merchant, cardholder, card associations, acquiring bank, issuing bank, and payment processor. These are not banks, but rather governing bodies that set interchange rates, and arbitrate between acquiring and issuing banks. Acquiring Bank: The business’ (i.e., merchant’s) bank.
For decades, banks have innovated around functionalitystreamlining transactions, expanding access, and introducing digital tools. Techcombank , Vietnams fifth-largest bank in asset size and second-largest private bank, has answered that call with clarity and conviction. But the rules of the game have changed.
Central bank digital currencies (CBDCs) have rapidly evolved from theoretical concepts into live pilots and national deployments. From Asia to the Caribbean and Europe, central banks are grappling with how to digitise public money while preserving trust, utility, and sovereignty.
We examine both quantitative gains— such as higher customer satisfaction scores, rising self-service usage and digital adoption rates—and qualitative developments, including more personalized services, smarter virtual assistants and greater accessibility in digital banking. IDC estimates the banking industry will invest about $31.3
In a groundbreaking move to enhance the Edutech ecosystem, Ottu , a leading Online payment management solution in the GCC, has partnered with Edunation , a premier provider of innovative e-learning platforms. Ottu is an online payment gateway management system (OPMS) that empowers merchants to manage online payments securely.
This has led to a noticeable uptick in card-related fraud, especially in remote purchases, where criminals use stolen card details for online transactions. While banks and payment providers are making strides in fraud detection and prevention, the report stresses the need for more robust collaboration with technology and telecom sectors.
MTN Mobile Money (U) Limited, in partnership with Mastercard , Diamond Trust Bank and Network International, has launched the Virtual Card by MoMo, an innovative payment solution designed to enable MTN MoMo subscribers to perform secure online transactions without needing a physical card or bank account.
Indigenous Banking (Shroffs and Mahajans): Long before modern banks, India had a thriving indigenous banking system. These banks introduced formal ledger-based accounting and cheque payments. This expanded the reach of formal banking to rural areas. This introduced standardization and divisibility.
The horse in front Just like the vast natural grassland of the Kazakh Steppe, which lies in contrast to the modern cities of Astana and Almaty, so is the traditional banking landscape (dominated by three large banking groups) contrasted by a fast-moving digital leader – Kaspi.kz (Kaspi). However, this was not the case for Kaspi.
The strategic adoption of AI, IoT, mobile, and biometric tech to future-proof payments and retail operations. Payments leaders face a critical technology decision as traditional point-of-sale (POS) systems give way to cloud-native, AI-powered payment platforms that fundamentally reshape customer interactions and operational efficiency.
As 2024 draws to a close, it’s been an eventful year for the payments industry, marked by rapid innovation, unexpected challenges, and evolving consumer expectations. This incident disrupted operations across airlines, banks, and media outlets, resulting in billions in losses for major corporations.
The future of commerce in Asia Pacific is on display at the Visa Asia Pacific Media Showcase, where the company announced a suite of product innovations and strategic partnerships to enable a new era of commerce for the region. Ant International is a leading global digital payment, digitisation, and financial technology provider.
Drawing on comprehensive data from the 14 largest banking groups in Great Britain and Northern Ireland, the insights provide an in-depth examination of the tactics fraudsters use, the platforms they exploit, and the devastating impact these scams have on victims.
Argenta , Bank Van Breda , Beobank , Crelan , and vdk bank are the five new members from Belgium that will work alongside the European Payments Initiative to prepare to roll out Wero, EPI’s digital wallet and instant account-to-account ( A2A ) payment solution, with plans to offer it to their customers starting in H1 2026.
interactive investor (ii) has rolled out NatWest’s multi award-winning open banking payments solution Payit , to enable their customers to deposit funds onto the investment platform immediately to allow investments to be made. Customers can now use Payit by NatWest to make a payment/a fund deposit online through the ii website and app.
With payment methods like credit cards and mobile payments being table stakes these days, the Canadian payment processing landscape has gotten quite crowded with numerous processors and merchant service providers vying for business, each offering different features and fee structures. Online payments – Got an eCommerce site?
Banks turned to a powerful ally: artificial intelligence. AI didn’t just automate services—it began shaping intimate, context-aware journeys that feel less like banking and more like a personal concierge for your financial life. Banks around the world rolled out AI-powered personalization features in 2024. The result?
Visa brings Click to Pay to Vietnam A growing number of Vietnamese banks have become early adopters of Visa’s Click to Pay service. Instead, Click to Pay allows users to identify themselves through their email address or mobile phone number.
A credit card transaction is a process involving multiple entities, complex technology, and rigorous security protocols. This article covers the anatomy of a credit card transaction and provides insight into the technological infrastructure that supports modern commerce. Card Network Card networks route transactions between banks (e.g.,
Australian Payments Plus (AP+) is partnering with global payment technology leader Giesecke+Devrient (G+D) to develop eftpos Click to Pay with integrated least-cost routing (LCR). The introduction of LCR for Click to Pay is a world first for online debit card payments.
Driven by mobile adoption, digital identity initiatives, and regulatory reforms, the Indian fintech ecosystem is reshaping financial services not only at home but increasingly abroad. Founded in 2010, Paytm started as a mobile recharge platform but evolved into a sprawling digital financial ecosystem.
Over the years, weve covered a broad range of fintech topics from digital banking to decentralised finance , regtech , green fintech , and more. Fintech, or financial technology, is the integration of technology into financial services. Fintech is not a single technology or company. Consumer trust in banks plummeted.
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