Finextra

JUNE 6, 2025

To address these issues, international leaders such as Klarna, Afterpay, PayPal, and Affirm are already using artificial intelligence (AI) and big data to minimise their losses and at the same time personalize services for customers and increase sales. The company claims that the bot does the work of seven hundred full-time employees.

BNPL 52

BNPL Technology Payment APIs and Integration Blockchain 52

The Fintech Times

FEBRUARY 26, 2025

. “Organisations are now thinking about how AI specifically applies to them, and they are leveraging these benefits across their operations and customer-facing services to address challenges specific to their workflows, industry and end users not just joining the AI hype because its trending.

AI 78

AI FinTech Financial Literacy End User 78

Payments Dive

JULY 14, 2025

The agent experience: Empower people (and bots) to solve problems faster Even the most advanced systems can’t eliminate every support call—but when agents or AI assistants step in, they need tools and information to resolve issues quickly and efficiently. Sign up A valid email address is required. You can unsubscribe at anytime.

Payments 163

Payments Privacy Settlement Reconciliation 163

Fintech Review

MARCH 17, 2025

Unlike traditional trading bots with rigid parameters, ForexRova adapts in real-time, dynamically shifting between aggressive, trend-following strategies and conservative, risk-managed setups based on market conditions, volatility, and trader preferences. This system brings flexibility without sacrificing control.

Advisors 52

Advisors Adjustments Risk Management Bots 52

PYMNTS

NOVEMBER 17, 2020

And Kount executive Gary Sevounts told PYMNTS in a recent interview that the frontline in that fight right now involves bots, those automated software apps that rapidly perform basic but often critical tasks. The reality of bots is that they’re pretty much in all areas of the customer experience and customer journey,” Sevounts said.

Bots 65

Bots Economy Blocks Near Real-Time 65

PYMNTS

NOVEMBER 11, 2020

Kount , which works in fraud prevention and identity trust, has rolled out its new Event-Based Bot Detection solution, which will provide a more comprehensive level of security for eCommerce, according to a press release emailed to PYMNTS. And today, we’re taking the next step with Event-Based Bot Detection.

Bots 58

Bots Fraud Prevention Security Addressing 58

PYMNTS

MARCH 26, 2020

Many cybercriminals rely on bots to conduct their schemes, leveraging automated data skimming programs that can overwhelm banks’ defenses through sheer volume. We like to think of [bots] like bacteria,” Raghu Valipireddy, senior vice president and chief information security officer at Axos Bank, told PYMNTS in a recent interview.

Bots 56

Bots Ransomware Blocks Credential 56

PYMNTS

MARCH 5, 2020

Zycus , which provides a comprehensive, end-to-end source-to-pay software suite in which it uses artificial intelligence (AI) technology, now has a new series of BOTs from its Zycus Merlin AI Suite, according to a press release. The BOTs will allow procurement and accounts payable (AP) teams to automate tasks considered mundane or repetitive.

Automation 97

Automation AI Bots Fraud Detection 97

PYMNTS

APRIL 19, 2017

And from there, F8 took on a much more forward-looking tone — with AR/VR and bots playing the day’s starring roles. “If by David Marcus, Facebook’s SVP of Messaging Products, during his keynote remarks, Marcus announced that there are 100,000 bots on the platform, up from 33,000 in September, and 100,000 developers working on the platform.

Bots 42

Bots AI Innovation Checks 42

PYMNTS

SEPTEMBER 20, 2016

Nay, double dare you to find an industry without a bot. It’s true: bots have squeezed their way in and they’re changing the way companies interact with consumers online. . Recently, PYMNTS’ Karen Webster discussed if it’s time to jump on the “ Bot Bandwagon ” this week , and perhaps it is. Speaking of address.

Bots 77

Bots Addressing Technology Consumer 77

PYMNTS

JUNE 11, 2019

Reports in Reuters on Sunday (June 9) said Italy’s mini-BOT scheme, developed by the League party and endorsed by Parliament in May, would create small-denomination bills that don’t expire in order to pay the state’s debts. There would be no obligation for third parties to accept them.” ” Euro Fears.

Bots 48

Bots Treasury Government Governance 48

Fintech News

APRIL 16, 2024

With cashless payment becoming ubiquitous, the Bank of Thailand (BOT) is now paving the way for open finance, aiming to enhance consumer access to financial services. The BOT expects the advent of digital banking to heighten customer experiences, enhance financial services accessibility, and lower fees for consumers.

FinTech 122

FinTech Bots Central Bank Non-Bank 122

PYMNTS

AUGUST 11, 2020

The product will also, the company said, protect against identity assumption, bot quotes, and “ghost brokering,” which is when fraudsters use fake documents. In a Tuesday (Aug.

Product 93

Product Fraud Prevention Bots Verification 93

PYMNTS

OCTOBER 11, 2017

That’s the issue Earny seeks to address. While there are price protection measures to help consumers get the difference back on recent purchases, that process can be lengthy and cumbersome.

API 71

API Bots Payment APIs and Integration Cross-Border Payments 71

PYMNTS

FEBRUARY 28, 2019

FedEx , for instance, recently unveiled its FedEx SameDay Bot concept, which the carrier said is in development with DEKA Development & Research Corp. The idea behind the bot is to let merchants accept customer orders and deliver them to customers on the very same day. along with DEKA Founder Dean Kamen (of Segway fame).

Bots 70

Bots On-Demand Research Technology 70

PYMNTS

OCTOBER 25, 2016

Mastercard is unveiling an artificial intelligence bot platform that will let users monitor and control their financial lives through social media. Dubbed the Conversational Commerce Service, launched with bot developer Kasisto, the service will be available in early 2017. Mastercard is also announcing a partnership with FitPay Inc.

Bots 75

Bots Visa Contactless Payments Consumer 75

Fintech News

JUNE 18, 2024

Oscar aligns with OCBC’s strategy to accelerate digital transformation and innovation, following previous AI initiatives such as OCBC Wingman , a bot aiding in-house developers. Oscar addresses this need, and we expect it to become an indispensable tool especially for digitally savvy young investors who prefer the self-service model.”

AI 111

AI Bots Security Addressing 111

PYMNTS

DECEMBER 1, 2017

To use Webster’s example, the phrase “double shot” could confuse a more generic AI, but a specifically tailored barista bot would know that the customer was trying to order two shots of espresso — not two shots of liquor and not a basketball arcade system for their man cave. Is it turned on?

Bots 47

Bots Automation AI Authentication 47

Nanonets

OCTOBER 5, 2023

A Zendesk Answer Bot, powered by Large Language Models (LLMs) like GPT-4, can significantly enhance the efficiency and quality of customer support by automating responses. We will build a bot to answer incoming Zendesk tickets while using a custom database of past Zendesk tickets and responses to generate the answer with the help of LLMs.

Bots 52

Bots API Database Returns 52

Fintech News

MARCH 20, 2024

Sumsub, a global verification provider, is addressing the sharp increase in fraud networks in the Asia-Pacific (APAC) region with its enhanced Fraud Prevention Solution. This tool is designed to help businesses tackle fraud rings, account takeovers, chargeback fraud, and bot attacks.

APACS 111

APACS Fraud Prevention Deepfake Account Takeovers 111

PYMNTS

NOVEMBER 26, 2019

Though FedEx told reports that its SameDay Bots, Roxo, were in NYC simply for a preview party, that didn’t stop NYC Mayor Bill de Blasio from tweeting that FedEx never obtained permission to deploy the robots. He also criticized the company for using a bot to perform a task that a New Yorker could do.

Bots 56

Bots Laws Addressing Technology 56

PYMNTS

OCTOBER 18, 2016

While not fully mainstream — most customers don’t even realize they’re connected to a bot — they do seem to be popping up everywhere. Aceworkgear , for example: Did it scoot out and boot the bots too early ? Do we accept bots for what they are and then just wait for the better version to come out? Who’s to say? “On Oh, for sure.

Bots 76

Bots CRM Automation Credit Cards 76

PYMNTS

DECEMBER 15, 2016

Giving people a faster path to routine features, instead of searching through an app’s menus, is where bots can add value in the foreseeable future.”. Indeed, chatbots have potential, as some experts even argue that they may be so helpful for businesses that they may even kill apps entirely. But not every one agrees.

Bots 75

Bots Automation Checks Addressing 75

Fintech News

OCTOBER 28, 2024

By combining technology, strategic collaborations and a focus on inclusivity, Mitt Arv plans to make legacy planning hassle-free and addressing both financial and emotional legacies for a wide range of users. Additionally, SmashFi provides an automated trading bot to help increase the user’s Bitcoin holdings.

FinTech 119

FinTech Financial Literacy Cross-Border Distributed Ledger Technology (DLT) 119

Finextra

MARCH 20, 2024

In addition to fraud networks, the upgraded solution will also help businesses address other pertinent fraud issues such as account takeovers, chargeback fraud, bot attacks and more.

Fraud Prevention 52

Fraud Prevention Account Takeovers Bots APACS 52

PYMNTS

JUNE 2, 2017

It’s up to us now to understand better how we can address that need for control so that people can take advantage of robo-advice’s potential to improve their financial positions,” she said. Spencer believes that as consumers become more educated on the technology, they’ll eventually feel more comfortable utilizing it.

Bots 46

Bots Online and Mobile Banking Mobile Banking Research 46

PYMNTS

OCTOBER 15, 2020

Instead, the company can look up a receipt using a phone number or email address, and its claims bot (known as “Kaley”) handles 98 percent of claims in under 45 seconds. For example, Extend doesn’t require consumers to keep a copy of their sales receipts.

PayPal 133

PayPal Payment APIs and Integration Bots Product 133

FICO

DECEMBER 13, 2017

I’m hoping to help level set for the non-techies: When we talk about brute force application fraud and bot-net attacks, what are we really talking about? If you want to go to a website, your device asks the Internet’s phone books what the website IP address is; this technology is called Domain Name Service (DNS).

Bots 65

Bots Addressing Encryption Security 65

Fintech News

APRIL 28, 2024

Through keynote addresses, panel discussions and fireside chats, industry experts addressed some of the biggest opportunities and most pressing issues faced by the sector today. Let’s take a closer look at some of the highlights from the event. Day 1 of Money20/20 Asia 2024 showcased a series of insightful sessions and discussions.

Payment APIs and Integration 119

Payment APIs and Integration Cross-Border Cross-Border Payments Financial Inclusion 119

Seon

MAY 28, 2024

Focusing on combating key issues like bonus abuse, multi-accounting, bot activity and affiliate fraud, we’ll examine the attack vectors that can diminish trust and financial stability if they are not addressed efficiently. Can You Spot the Bot?

Security 52

Security Bots Fraud Prevention AML 52

PYMNTS

MARCH 14, 2020

As mentioned above, account takeover is a significant issue; the majority of successful ATOs come from credential stuffing attacks, where numerous unique IP addresses are used for logging into user accounts via bots and automated scripts.”.

Account Takeovers 92

Account Takeovers Credential Automation Bots 92

PYMNTS

OCTOBER 3, 2018

For harder queries, the company created a visual bot builder to allow users to quickly build chat decision trees that could address their customers’ requests and know when to pass on the question to a human.

Automation 60

Automation Bots AI Research 60

PYMNTS

MAY 3, 2018

Hermyz is a “bot that enables small businesses to manage and pay invoices using the Visa Direct API,” Visa said in an announcement about the winners, which was released on Thursday (May 3). The event capped off National Small Business Week. Contest participants used APIs from the U.S.

Small Business 69

Small Business Payments Tools Digital Payments API 69

PYMNTS

OCTOBER 29, 2018

Payments and commerce fraud has its own ecosystem, one that includes criminals, servers and other computing devices, IP addresses, compromised payment cards and stolen personal data, and even houses and other physical locations. This type of fraud prevention relies on “identifying anomalies compared to normal behavior,” he said.

Fraud Prevention 79

Fraud Prevention Identity Theft Third-Party Service Provider Account Takeovers 79

PYMNTS

JULY 27, 2020

Bixby highlighted that many of the market’s biggest pain points — for both customers and insurance providers — can be addressed from the moment of policyholder onboarding. The Customer Onboarding Advantage. Tackling friction starts at the beginning.

Innovation 98

Innovation Automation End User Near Real-Time 98

PYMNTS

MAY 17, 2018

Consumers need to find out information about businesses, said Peabody: address and hours of operation, as well as — for restaurants — menu items, dietary accommodations, wine list, dress code and, of course, the ability to make a reservation. But before any of that can happen, he said, the bot must understand the question.

Bots 55

Bots Automation Consumer Small Business 55

PYMNTS

APRIL 15, 2020

At worst, and more likely, they are collecting card numbers, addresses, phone numbers, DDA, ACH and wire account data, and all kinds of important bits of information to apply to the expanded universe of fraudulent activity. They’re sending bot armies against log-in pages to brute-force passwords out of them.

Online and Mobile Banking 80

Online and Mobile Banking Scams Bots Risk Management 80