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Automating Chargeback Management: First Steps & Best Practices

Fi911

With each dispute costing between $25 and $50 to process manually, automation has shifted from a nice-to-have to a business necessity for many organizations. The traditional approach — teams of analysts reviewing disputes, gathering documentation, and crafting responses — struggles to keep pace with growing volumes.

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Innovate Finance Outlines New Collaborative Anti-Fraud Strategy to ‘Smash Fraud’ in the UK

The Fintech Times

There is widespread agreement that establishing a National Anti Fraud Centre would be the appropriate vehicle to deliver this. Establish a dispute resolution process – to resolve disputes between social media platforms and telecommunications firms, ensuring the acceptance of shared responsibility does not reach a stalemate.

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Preparing for Surcharge Compliance: A Checklist for Businesses

EBizCharge

Between card network rules, signage requirements, and state regulations, there’s a lot to keep track of. This article walks you through what credit card surcharge compliance really means and provides a practical checklist to help your business stay on the right side of the rules. Here are three important rules to be aware of: 1.

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How Refunds Affect Your Merchant Account

Cardfellow

There typically won’t be an additional processing fee to issue the refund, but whether you get your original processing fee back depends on your processor and merchant agreement. Note: CardFellow members don’t have to worry – our legal agreement with processors requires that they pass interchange credits back to you.

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Credit Card Surcharges in Canada: A Legal Guide

EBizCharge

This guide will walk you through the basics of credit card surcharging in Canada, from legal background and card network rules to disclosure requirements and best practices. In Canada, the answer is yes—but with some rules and responsibilities attached. Here are the key rules: Maximum credit card surcharges are capped at 2.4%

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Everything You Need to Know About Credit Card Processing

Stax

The cardholder is responsible for paying back that amount in accordance with their credit card agreement. They occur when a consumer disputes a certain charge to their account. The bank will typically ask for proof of purchase from the merchant and use this proof to make an ultimate ruling on the chargeback.

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Credit Card Processing Rates: How Much Does It Cost to Process Payments in 2025?

Stax

They facilitate transactions by connecting merchants, credit card processors, and banks while establishing rules, regulations, and fees for processing payments. Chargeback fee – A merchant has to pay this fee if a customer disputes a charge and wins. Also known as card companies or card issuers (e.g., Chase, Bank of America, etc.),