Finextra

JUNE 25, 2025

What began as a tool for basic automation has evolved into a powerful intelligence layer, quietly reshaping how we fight fraud, route transactions, and deliver seamless, personalised payment experiences. In a world of instant expectations, rising digital risk, and hypercompetition, AI is not a future concept,it’s the present differentiator.

Fraud Detection 59

Fraud Detection AI Payments PCI DSS 59

PYMNTS

JULY 30, 2020

In an effort to help companies reduce their accounts payable (AP) expenses, Zycus has rolled out artificial intelligence (AI)-powered bots for the last part of the procurement process, according to an announcement. Its technology also includes a supplier portal and an eInvoicing offering.

Bots 60

Bots Automation AI Fraud Detection 60

Finextra

JUNE 13, 2025

Instead of scaling with people or piecemeal software, today’s most advanced fintechs are scaling with context-aware AI infrastructure, enabling autonomous agents to operate with memory, relevance, and the ability to adapt across time. The new generation of AI agents are far more capable. That starts with a mindset shift.

AI 59

AI FinTech CRM API 59

Bank Automation

DECEMBER 22, 2023

Digital bank bunq rolled out its generative-AI driven chatbot this week and expects the bot to automate most of its operations. Bunq launched the bot, Finn, on Dec. 20 and expects it to automate 90% of operations in 2024, a spokesperson from Amsterdam-based bunq told Bank Automation News.

Automation 80

Automation AI Bots 80

PYMNTS

AUGUST 23, 2017

Specifically, artificial intelligence (AI) is looking to be the technology of choice for banks. With machine learning and natural language processing at the core of AI, the amount of paths the financial industry can take with it are endless. They crave automation, transparency, and personalization.

AI 78

AI Bots Fraud Detection Research 78

Payments Source

NOVEMBER 13, 2018

The massive number of fraudulent bot attacks on the payments ecosystem and financial services is compounded by the fact that many current data protection tools are not designed to detect this automated crime network.

Bots 75

Bots Crime AI Payments 75

Fintech Review

MARCH 13, 2025

Limassol, Cyprus, March 13th, 2025, FinanceWire Avenix Fzco has launched Avexbot , an AI-enhanced trading system that introduces a precision-focused approach to GBP/USD trading by combining institutional-grade analytics with real-time market adaptability. Markets move fast, and traders need more than just automation.

AI 52

AI Adjustments On-Demand Automation 52

The Fintech Times

SEPTEMBER 11, 2024

Automated bot attacks on social media surged dramatically in the second quarter of 2024, according to AU10TIX ’s latest Global Identity Fraud Report. This rise highlights growing concerns about the ability of social media platforms to detect and combat organised fraud, particularly as bots become more sophisticated.

Bots 59

Bots Deepfake Automation APACS 59

Finovate

SEPTEMBER 23, 2024

You’ve seen the hype around Generative AI (GenAI). And perhaps you even have an AI strategy in place at your organization. But because the development of AI moves faster than any enabling technology we’ve seen in banking in the past, it’s important to think ahead to the next iteration.

AI 105

AI Assessments Compliance Adjustments 105

Nanonets

APRIL 5, 2023

The digital era has brought about an immense shift in the way businesses operate, with automation becoming a key driver of efficiency and productivity. What is intelligent process automation? Intelligent process automation replicates human activities and can even improve them over time.

Automation 98

Automation Process AI Fraud Detection 98

Nanonets

JUNE 5, 2023

If so, then Robotic Process Automation (RPA) might be the solution you've been seeking. RPA is cutting-edge technology that enables businesses to automate repetitive processes. So buckle up as we take you on an exciting journey into the world of Robotic Process Automation. What is Robotic Process Automation (RPA)?

Automation 85

Automation Process Bots Use Case 85

PYMNTS

JUNE 19, 2017

Interestingly, the study found that of the successful businesses that are seeing growth, 89 percent have already enacted a full-cycle digital transformation that incorporates automation and innovation alongside employee reskilling and learning. Chief among these emerging technologies is machine learning.

Bots 51

Bots AI Automation Research 51

PYMNTS

JUNE 13, 2017

And in the case of the last decade, many processes have become automated. In addition to machine learning and natural language processing, artificial intelligence (AI) has seen significant growth in the last decade in terms of what can be accomplished with zero human interactions. Through this new chatbot platform, which has 1.2

AI 68

AI Bots Research Technology 68

Nanonets

OCTOBER 30, 2024

Docsumo is a document processing solution designed to help businesses automate data extraction and reduce manual data entry. About Docsumo With its AI-powered platform and pre-trained models, Docsumo aims to improve document-heavy workflows, save time, and reduce errors. Nanonets AI-powered platform with zero-shot learning.

Bots 52

Bots Automation Database AI 52

PYMNTS

MARCH 13, 2020

There is nothing worse than trying to get customer service from a less than fully functional chatbot or automated voice system. Re-phrase and re-ask, and the consumer might do better — but it’s likely they get the same bad answer, or the bot digs deep and finds a way to give a worse one. AI, This Time With Empathy. In the U.S.,

AI 101

AI Consumer Bots Authentication 101

PYMNTS

JANUARY 13, 2018

bot from “Lost in Space,” “WALL-E,” Johnny 5 from “Short Circuit,” R2-D2 (C-3P0 and BB-8) from “Star Wars” — popular culture is filled with robots we love. That tension can be felt in the world of robotics and AI development today. AI-enabled robots are beginning to make their first public appearance and get assigned their first tasks.

Bots 64

Bots AI Product Checks 64

Bank Automation

AUGUST 27, 2024

Bank of Montreal is deploying AI to improve customer experience and grow digital sales of its products to gain market share. In its third fiscal quarter of 2024, which ended June 30, BMO reported that nearly 3 million AI-enabled customer interactions were performed by its AI-driven chatbot, BMO Assist, according to its Aug.

Bots 80

Bots AI Product 80

PYMNTS

MARCH 25, 2020

Artificial intelligence (AI) and mac hine learning (ML) applications often form the core of these cybersecurity systems and are being deployed across banks, retailers, telecommunications companies and many other businesses. Axos Bank on How to Separate the Good Bots From the Bad. Developments From Around the World of Digital Fraud.

Bots 59

Bots Cybersecurity Phishing Fraud Prevention 59

PYMNTS

JULY 18, 2017

Artificial intelligence (AI) has helped to swing the pendulum in favor of chatbots, along with other technology integrations, into a sweet spot that’s helping to likely streamline processes throughout retail. customer service positions could be automated by chatbots in the not-so-distant future. employment will see a 9.8

Bots 48

Bots AI Automation Research 48

The Fintech Times

JANUARY 23, 2025

“Sustainable finance is one of the first topics of conversation in most financing deals today making digital solutions that automate processes and provide real-time ESG data essential, not only in supporting risk and return decisions and compliance, but in enhancing long-term financial performance and sustainability.

FinTech 64

FinTech Financial Literacy Cross-Border Online and Mobile Banking 64

CB Insights

JANUARY 4, 2018

When artificial intelligence (AI) and its impact on jobs and the economy comes up, the conversation centers on blue collar jobs. Per The State of Automation Report , there are 4.6M such jobs at risk in the USA due to AI. But, the jobs of MBAs and their white-collar brethren will also be impacted dramatically by AI.

Automation 75

Automation AI Audit Consulting 75

PYMNTS

DECEMBER 2, 2019

Insidious shopping bots infiltrate eCommerce sites year-round, but the holiday season brings them out in droves, with 20 bots for every one human, NBC reported on Saturday (Nov. The bots are “largely operated by organized gangs of cybercriminals,” noted the report.

Bots 52

Bots Account Takeovers Cybersecurity Credential 52

PYMNTS

JANUARY 9, 2019

Rather than crunching numbers, human talent has the potential to provide the advisory services SMBs demand, while automated technologies take care of the bare-bones calculations. McKinsey research , released in 2017, pegged the number of jobs worldwide that could be lost to automation by 2030 at 800 million.

Small Business 71

Small Business Bots Accounts AI 71

Nanonets

MAY 10, 2023

Intelligent workflow automation can save time, boost production, and cut expenses. This article will show how workflow management solutions can automate routine procedures, minimize repetitive jobs and operator mistakes, detect bottlenecks, and simplify communication across all departments. What is workflow automation?

Automation 98

Automation Rules Procedures Process 98

PYMNTS

DECEMBER 1, 2017

Which means that, as IntraNext CEO Patrick Brown previously told PYMNTS, voice-activated assistants powered by artificial intelligence (AI) won’t be replacing call center agents anytime soon. The risk is still too high: Implementing AI poorly can cost a business more than the implementation itself was worth. Is it turned on?

Bots 47

Bots Automation AI Authentication 47

PYMNTS

OCTOBER 3, 2018

Google has acquired customer service automation startup Onward for an undisclosed sum. For harder queries, the company created a visual bot builder to allow users to quickly build chat decision trees that could address their customers’ requests and know when to pass on the question to a human.

Automation 60

Automation Bots AI Research 60

PYMNTS

APRIL 30, 2018

In addition, IAmBot seeks to provide customer service through artificial intelligence (AI)-backed technology. Those simple queries we can automate,” Kolacz said. The use of AI is growing and the technology is changing fast. Beyond messaging, Kolacz said there might be another user for AI bots in the future.

Bots 47

Bots AI Research Consumer 47

PYMNTS

JANUARY 22, 2019

Last year was the year of artificial intelligence (AI), declared Brighterion CEO Dr. Akli Adjaoute for PYMNTS’ 2018 year-end eBook. The possibilities are vast, as AI ushers in a new era of automation and access to actionable insights, which are critical for financial professionals.

AI 77

AI Finance Risk Mitigation Accounts 77

The Payments Association

APRIL 2, 2025

AI in payments: The battle against fraud's evolving threat May 2 2025 by Payments Intelligence LinkedIn Email X WhatsApp Whats the article about? With fraud accounting for a significant portion of UK crime, understanding AIs role is critical for developing effective, future-ready defences. Why is it important?

AI 88

AI Financial Crimes Deepfake Fraud Prevention 88

Nanonets

SEPTEMBER 27, 2024

Underwriting automation can help alleviate these issues to a great extent. It leverages AI and machine learning to quickly and accurately collect, assess, and process underwriting data. Automation can transform how underwriters work, enabling faster and more consistent decision-making while minimizing human error.

Underwriting 52

Underwriting Automation Risk Assessment Assessments 52

PYMNTS

DECEMBER 2, 2019

Insidious shopping bots infiltrate eCommerce sites year-round, but the holiday season brings them out in droves, with 20 bots for every one human, NBC reported on Saturday (Nov. The bots are “largely operated by organized gangs of cybercriminals,” noted the report.

Bots 43

Bots Account Takeovers Cybersecurity Credential 43

Finextra

JUNE 6, 2025

To address these issues, international leaders such as Klarna, Afterpay, PayPal, and Affirm are already using artificial intelligence (AI) and big data to minimise their losses and at the same time personalize services for customers and increase sales. AI-powered credit systems reduce default rates and improve customer satisfaction.

BNPL 52

BNPL Technology Payment APIs and Integration AI 52

Nanonets

AUGUST 16, 2024

But insurance claim automation is paving the way for faster, more accurate, and more customer-friendly experiences. This article explores the impact of automation on the claims landscape, whether you're an insurer looking to streamline operations or a policyholder seeking quicker resolutions. What is claims process automation?

Automation 52

Automation Process Fraud Detection Payment APIs and Integration 52

Nanonets

OCTOBER 12, 2023

Manual sales order processing in SAP In this article we will explore an ideal workflow for SAP sales order automation , discuss some key challenges, and propose an alternate solution to automate sales orders in SAP using Nanonets. Looking to automate your manual sales order processing workflows in SAP?

Automation 52

Automation Process Bots AI 52

PYMNTS

MAY 24, 2018

Artificial intelligence (AI) robot technology firm Aitheon is introducing an array of so-called “digibots” developed to automate business processes using blockchain technology, according to reports. Those bots include Aitheon Drive, which, reports said, is comparable to Google Drive and Dropbox.

Automation 40

Automation Process AI Bots 40

CB Insights

SEPTEMBER 14, 2017

Artificial Intelligence (AI) is fundamentally changing how businesses operate across all sectors, including manufacturing, healthcare, IT, and transportation. Advancements in AI over the last decade are presenting opportunities for companies to automate business processes, transform customer experiences, and differentiate products offerings.

AI 78

AI Automation Research Due Diligence 78

Nanonets

AUGUST 8, 2023

Source: TechTarget But with the increasing complexity and volume of business processes, the need for automation in BPO has become more apparent. This is where BPO automation software comes into play. What are BPO automation software? Customer service: Bots can be used for contact center automation.

Automation 52

Automation Payroll Bots Payment APIs and Integration 52