Finextra

JUNE 18, 2025

For issuers, the picture looks even bleaker. Card issuers face a complex set of challenges One of the biggest challenges facing FIs when it comes to third-party card-not-present (CNP) fraud that fuels chargebacks is aging infrastructure.

Issuers

Stax

DECEMBER 9, 2024

Chargeback Process When a cardholder disputes a credit card payment, the chargeback process is set in motion. The cardholder contacts their credit card issuer, providing details of the disputed transaction and the reason for the dispute. Credit card issuers must comply with the FCBA guidelines when processing chargebacks.

Credit Cards

Stax

NOVEMBER 21, 2024

It also ensures that data security best practices, particularly PCI DSS (Payment Card Industry Data Security Standards) requirements , are followed to the letter to prevent any breach or loss of sensitive customer data. A good example is restaurants that accept customer takeout orders over the phone.

Credit Cards

Stax

APRIL 10, 2025

Contact us 10 Top Payment Methods for Small Businesses Credit and debit card payments Card payments (credit cards and debit cards) account for 50% of the total number of small business transactions and remain the primary way customers make purchases on-site and online.

Small Business

Payments Source

JANUARY 25, 2021

Biometric authentication has always been a challenging subject with consumers, who are accustomed to using the technology to unlock their phones but are still wary about how much personal information they share with retailers and card issuers.

Contactless Payments

The Payments Association

OCTOBER 28, 2024

The card scheme Click to Pay mandate underscores this evolution, making it mandatory for issuers to adopt a more streamlined, card-on-file experience that prioritises security and user convenience. Emphasising speed, adaptability, and customer experience is key to staying competitive.

Card Issuer

Stax

AUGUST 20, 2024

One solution to counter this problem is 3D Secure Authentication. This article will discuss what 3D Secure Authentication is and how the 3DS authentication process works. We will also examine the benefits of using 3D Secure Authentication for merchants and provide some tips on implementing it at online checkout.

Authentication

PYMNTS

OCTOBER 20, 2016

is predicated on risk-based authentication, leveraging data points for accurate verification, while optimizing the consumer experience. Get individual and industry perspectives on: – Payment authentication, its importance to fraud prevention and to ecommerce security. 3D Secure 2.0 ’s – Successful 3DS 2.0

Card Issuer

Fintech News

JANUARY 7, 2025

Gan Kim Yong Deputy Prime Minister Gan Kim Yong emphasised the comprehensive security measures already in place, including safeguards implemented by global card schemes such as Visa and Mastercard, alongside card issuers like banks. Over time, these measures have been strengthened to combat fraud effectively.

Credit Cards

Fintech Finance

JUNE 26, 2024

Kicking off the summer travel season, Visa (NYSE:V), a global leader in digital payments, today announced its Digital Emergency Card Replacement, a new service that promptly delivers a digital card replacement on behalf of card issuers via text or email.

Card Issuer

Innovative Payments Association

MARCH 7, 2024

Guest post by Emily Rueth , Managing Director & Founder of Vicuse Payments Advisors For card issuers, embracing and implementing even the most basic use cases for artificial intelligence (AI) can revolutionize your operations and enhance customer experiences. This frees up live agents to focus on more complex issues.

Card Issuer

FICO

OCTOBER 16, 2020

In many European Union countries, the implementation of Strong Customer Authentication will become a reality in the coming months – but are they ready? Rather it is the issuer, known as the Account Servicing Payment Service Provider (ASPSP), that must administer it. And perhaps more importantly, are their customers? Will they succeed?

Authentication

PYMNTS

OCTOBER 24, 2018

But for consumers to be able to shop online, they need access to debit cards that are not just accepted by merchants in their country, but also by those in the U.S. This pushed Bonkowski and his team to explore digital authentication solutions to protect its global user base. and around the globe. Onboarding Global Consumers.

Authentication

FICO

NOVEMBER 28, 2017

I wrote the script for this animation but it wasn’t until I saw the finished animation and ‘Jenny’ selecting her payment method from a screen (it’s at 1:07 if you want to check it out) that it occurred to me just how much scrutiny and direct comparisons could be made between bank account providers and card issuers in the PISP environment.

Authentication

PYMNTS

JANUARY 22, 2020

FinTech solution company Entersekt has upgraded its authentication technology in the DACH region of Europe, according to a release. The company recently announced that the software company Netcetera implemented the authentication system for Bank-Verlag, a company that makes and provides secure services for Germany’s banks.

Payment Security

PYMNTS

DECEMBER 31, 2020

Debit card issuers face an ever-growing array of fraud schemes perpetrated against them and their account holders. Effective card offerings require financial institutions (FIs) to quickly and accurately detect myriad forms of fraud, forcing them into a delicate balancing act. Not all CP purchases are equally safe, however.

Issuers

FICO

OCTOBER 16, 2020

In many European Union countries, the implementation of Strong Customer Authentication will become a reality in the coming months – but are they ready? Rather it is the issuer, known as the Account Servicing Payment Service Provider (ASPSP), that must administer it. And perhaps more importantly, are their customers? Will they succeed?

Authentication

Clearly Payments

OCTOBER 22, 2024

This guide explains how a PIN functions in credit and debit card payments and its importance for merchants. A PIN is a four- to six-digit numerical code assigned to a credit or debit card by the card issuer or chosen by the cardholder. If the wrong PIN is entered too many times, the card may be temporarily blocked.

Debit Card

The Paypers

DECEMBER 8, 2016

(The Paypers) Lotte Card , a large card issuer company in Korea, has adopted a biometric-based authentication system service in its payment app jointly with Blocko , a blockchain startup.

Authentication

PYMNTS

OCTOBER 19, 2018

The organization wants to allow merchants, payment networks and card issuers, among other payment industry participants, to contribute to version 1.0, 3DS is a messaging protocol that allows consumers to authenticate themselves with their card issuer when making card-not-present eCommerce purchases.

EMV

PYMNTS

NOVEMBER 17, 2020

“Not having the use of their card for a period of time or access to their credit limits or access to their money — it's a big deal. And card issuers need to be able to quickly adopt a solution that can help in a big way.”. Fraud is more than just an inconvenience for cardholders at this moment. How It Will Work.

Credit Union

PYMNTS

OCTOBER 7, 2020

A very important lever is optimizing transaction message data elements, which involves understanding which elements of a payments message work best depending on the customer’s card issuer. The fifth authorization lever involves authentication in Europe with PSD2 regulations, which require an elevated level of customer authentication.

Transactions

The Fintech Times

JUNE 30, 2024

Losing a credit card while traveling can be a stressful experience, leaving travellers feeling stranded. Visa’s new service aims to alleviate this anxiety by delivering a digital card replacement via text or email on behalf of card issuers.

Card Issuer

Fintech Finance

JULY 23, 2024

3D Secure, a security protocol developed by the card networks, provides an added layer of security to authenticate online credit and debit card transactions. Galileo 3DS enhances clients’ customer experience by streamlining the authentication process, while reducing fraud and shifting the liability of chargebacks.

Technology

Stax

MARCH 14, 2024

EMV (Europay, Mastercard, and Visa) chip card use has continued to expand in use since its tumultuous rollout in 2015. The EMV standard has now become a global standard for cards equipped with computer chips and the technology used to authenticate chip-card transactions.

Chip Cards

The Paypers

AUGUST 14, 2018

(The Paypers) Auth0 , an Identity-as-a-Service (IDaaS) company, has announced it has been selected by Naranja , an Argentina-based credit card issuer, as the sole identity and authentication platform.

Authentication

PYMNTS

JANUARY 24, 2020

Better security comes from better communication, and the fraud teams at businesses must speak with all parties involved in a transaction — card issuers, merchants and the payment processors that connect them — that can benefit from sharing insights about consumers. Security’s New Face. It’s a completely interconnected ecosystem.

Issuers

FICO

NOVEMBER 26, 2019

If your plastic card is captured inside of an ATM, call your card issuer immediately to report it. Sometimes you may think that your card was captured by the ATM when in reality it was later retrieved by a criminal who staged its capture. Either way, you will need to arrange for a replacement card as soon as possible.

ATM

PayHawk

APRIL 18, 2023

Address Verification Service (AVS) A fraud prevention tool that checks the billing address provided by the cardholder against the address on file with the card issuer. Annual Percentage Rate (APR) The annual interest rate charged by a credit card issuer on outstanding balances.

Process

The Paypers

AUGUST 16, 2021

US-based technical body EMVCo has published EMV 3-D Secure UI/UX Design Guidelines to help card issuers, banks, merchants and solution providers optimise the EMV 3DS payment authentication experience for ecommerce consumers.

EMV

The Paypers

OCTOBER 29, 2020

EMVCo has published a white paper which provides guidance to merchants, card issuers, acquirers and processors on how FIDO Authentication Data can be used in EMV 3-D Secure (3DS).

EMV

Fintech Finance

DECEMBER 12, 2023

Entersekt , the financial authentication company, today announced it has acquired the Modirum 3-D Secure software business from Modirum, a digital payment security provider. Modirum is a leader in enabling authenticated, card-not-present payments with a history dating back 25 years.

Acquirers

PYMNTS

SEPTEMBER 13, 2018

That virtual card number is not stored and can only be used for that transaction. Further, mobile wallet solutions often require an additional layer of security in the form of biometric authentication or passwords to confirm the identity of the payer.

Commercial Card

PYMNTS

MARCH 13, 2019

In terms of mechanics, as Ethoca has detailed, the firm traces its genesis to 2005, and the focus has been on stopping fraud and chargebacks for merchants processing card-not-present (CNP) transactions. Merchants, the company said, can access fraud and transaction dispute data from card issuers via a portal or API.

Visa

PYMNTS

NOVEMBER 9, 2016

Specification, a messaging protocol that allows consumers to be authenticated to card issuers during card-not-present transactions. That authentication can also extend to activities that are decidedly non-payment in nature, such as when an individual adds a payment card to his or her digital wallet.

Security

PYMNTS

JULY 22, 2019

As the site noted, no card issuer would send an email with such prompts. In March of this year, the same site reported that a separate phishing campaign had asked holders to provide their login credentials — telling them that they had to re-authenticate credentials.

Phishing

PYMNTS

DECEMBER 7, 2016

Long before American Express was a credit card issuer and a closed loop payments network, it was in the business of moving mail (and other things) quickly from one coast to the other. Because InAuth is already a fairly established — and important — part of how many major financial services players are developing user authentication.

Acquirers